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Claire's

Global retailer of jewelry and accessories

Manager

Retail Store ManagementConfirmed live in the last 24 hours
Part-timeCharlotte, NC, USAIn-person

About the Job

Requirements

  • At least one year of retail experience, ideally with leadership or sales-driving responsibility.
  • Be able to conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
  • Be proficient in operating a point-of-sale system to facilitate transactions and manage sales efficiently.
  • Have completed some high school and have at least one year of retail management experience.
  • Be able to stand during scheduled shifts and maneuver 11–35 kg (25–75 lbs).
  • Be able to bend, stoop, reach, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
  • Have strong verbal and written communication skills to interact effectively with customers, employees, and management.
  • Possess a strong grasp of mathematics for tasks such as inventory management, sales analysis, and cash handling.
  • Be self-motivated and organized, including the ability to work alone at times.
  • Be able to create a curated fashion look with products during the shift.

Responsibilities

  • Drive sales by meeting sales goals, delivering customer experiences, upselling accessories, and promoting offers.
  • Conduct piercings, educate customers on aftercare, maintain a sterile environment, and address questions and concerns throughout the process.
  • Maintain store displays, organized inventory, and accessible shopping layouts.
  • Support the Store Manager by motivating the team and sharing sales tips.
  • Represent Claire’s products and services, follow fashion and social media trends, and recommend products to customers to increase sales.
  • Oversee store operations, including managing inventory, handling cash transactions, visual merchandising, and coordinating promotional activities.
  • Encourage customers to share their accessories and piercings on social media.

Desired Qualifications

  • Passion for fashion and staying up to date with the latest trends to enhance the customer experience and drive sales.

About the Company

Claire's

Global retailer of jewelry and accessories

Claire's is a global retailer offering fashionable jewelry, accessories, cosmetics, and a specialized piercing service. Customers shop in stores or online, and piercing is performed by trained staff using sanitary procedures while products include exclusive designs and trend-driven items. It differentiates itself with specialist piercing expertise, two brands (Claire's and ICING), a broad store network across North America and globally, and a family-friendly toy shop. Its goal is to be the go-to destination for self-expression through affordable jewelry and services, expanding its stores and online presence while maintaining leadership in piercing services.

Company size
51-200
Company stage
Acquired
Total funding
$140M
Headquarters
Bartlesville, OK
Founded
1974

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