Full-Time

Senior Risk Operations Specialist

Ramp

Ramp

501-1,000 employees

Comprehensive finance platform for corporate card management, bill

Data & Analytics
Financial Services

Senior

New York, NY, USA

Required Skills
Communications
Customer Service
Requirements
  • 4-10 years of experience in Credit Risk Management, Fraud Risk Management, or Underwriting, focusing on enterprise clientele
  • Proficiency in analyzing financial statements and conducting underwriting for enterprise customers
  • Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries
  • Experience providing exceptional customer service and communication to enterprise clients, demonstrating a sense of urgency and effective prioritization
Responsibilities
  • Develop and execute Ramp’s risk underwriting policy used to onboard new business to the Ramp platform across corporate credit card and bill pay products
  • Provide best-in-class customer experience while managing credit and fraud risk by effectively managing customer support requests over phone and email
  • Work directly with internal and external stakeholders on documentation of processes, escalations, and risk updates across the organization
  • Build and maintain monitoring dashboards for underwriting outcomes, processes, and losses
  • Partner with product and engineering to build best-in-class risk tooling to increase operations efficiency
  • Research emerging underwriting and fraud trends to innovate on Ramp's decision systems and policies

Ramp is a comprehensive financial platform that streamlines corporate expenses, bill payments, and accounting automation, saving businesses time and money, with users reporting an average 3.5% more savings and 8x faster book closing. As the fastest-growing corporate card and bill payment platform in America, it serves a diverse range of clients from startups to global enterprises, and was named Fast Company’s 2023 Most Innovative Company in North America. The company's commitment to modernizing finance operations is evident in its user-friendly interface and responsive customer service, which have been praised for eliminating manual work and reducing human errors.

Company Stage

Series D

Total Funding

$1.7B

Headquarters

New York, New York

Founded

2019

Growth & Insights
Headcount

6 month growth

61%

1 year growth

72%

2 year growth

184%

Benefits

Competitive salaries: You never have to wonder how your pay compares. Our generous comp reflects our belief that you’ll take Ramp to the next level.

Comprehensive health plans: US-based employees get full medical, dental, and vision insurance coverage. Everyone gets a monthly stipend for personal wellness.

Professional development: Take advantage of our annual education stipends to stay on top of your personal growth.

Unlimited PTO: Flexible vacation days give you the time to step away, unwind, and recharge.

INACTIVE