All Accor

Global hotel management, franchising, loyalty program

VIP Host/Hostess - Chico Lounge

Dining, Bar & Counter ServiceUpdated on Nov 11

Full-timeCarolina, Puerto RicoNo salary listedIn-person

About the Job

Requirements

Experience in VIP lounges or high-end private clubs.
Create an environment that assures consistent guest satisfaction at a service standard on par with a five-star hotel.
Have a social media following and experience posting appropriately on social media.
Demonstrate quality of service and ability to sell.
Be able to promote and represent the brand.
Work effectively under pressure and adapt to changing customer volume levels with a sense of urgency.
Be available to work weekends, holidays, and special events.
Be able to carry up to 30 pounds and stand for entire shifts.
Be a high school graduate.
Be able to speak English and Spanish.

Responsibilities

Provide each guest with a personalized warm welcome, ensure a flawless seating sequence, and give a fond farewell that makes every guest feel appreciated and delighted.

Desired Qualifications

Food and Beverage experience in a related field is preferred.
Hospitality experience is preferred.

Job Description

Fairmont El San Juan Hotel VIP Host/Hostess ensures a unique experience to every guest by providing a personalized warm welcome, ensuring a flawless seating sequence and by a fond farewell that makes every guest feel appreciated and delighted.

Qualifications

Key components:

Experience in VIP lounges, or high end private clubs
Creates an environment that assures consistent guest satisfaction at a standard on par with a 5-Star Hotel Service
Social media following and experience in appropriate posting in social media.
Quality of service
Ability to sell
Ability to promote and represent brand
Work effectively under pressure
Be able to adapt to changing customer volume levels with a sense of urgency
Must be available to work weekends, holidays and special events
Be able to carry up to 30 pounds and stand for entire shifts

QUALIFICATION STANDARDS

EDUCATION & SKILLS

High School graduate
Ability to speak English and Spanish

EXPERIENCE

Food and Beverage experience in related field preferred
Hospitality experience preferred

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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