Associate Sales Manager - SMB Outbound Sales

<h2>Summary</h2><p style="margin: 0px;"><strong><em>*Please note that while this role will operate remotely, it is required that the candidate resides in the East or Midwest Region of the United States. This includes candidates in East or Central time zones. </em></strong></p><div role="group"><div role="group" aria-label="Message actions" data-qa="message-actions"> </div></div><p style="margin: 0px;">Are you a results-driven sales professional ready to take the next step toward leadership? Do you thrive in fast-paced, goal-driven environments where your contributions directly impact team success and business growth? If you’re energized by sharing best practices, supporting your peers, and developing your leadership skills, we’d love to connect.</p><p style="margin: 0px;"> </p><p style="margin: 0px;">At Yelp, our mission is to connect people with great local businesses—and that starts with a world-class sales team. With over 138 million unique monthly visitors and a highly engaged user base, Yelp offers an unmatched platform for local businesses to reach new customers.</p><p style="margin: 0px;"> </p><p style="margin: 0px;">We’re looking for an Associate Sales Manager with at least two years of outbound sales experience and demonstrated leadership potential. This opportunity is designed for someone ready to grow into sales management—<strong>prior management experience is not required.</strong></p><p style="margin: 0px;"> </p><br><h2>What you'll do:</h2><ul><li>Lead, coach, and support a team of 10–15 Account Executives in a high-volume outbound cold calling environment.</li><li dir="ltr" role="presentation">Drive daily outbound activity and ensure team members consistently meet or exceed KPIs.</li><li dir="ltr" role="presentation">Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates.</li><li dir="ltr" role="presentation">Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning.</li><li dir="ltr" role="presentation">Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results.</li><li dir="ltr" role="presentation">Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets.</li><li>Ensure accurate and transparent communication of Yelp’s products, pricing, and policies to prospective clients.</li><li>Use Chatbench, Yelp’s internal tool that provides secure access to a number of LLM models, to research, draft proposals, analyze data and overcome objections.</li></ul><br><h2>What it takes to succeed:</h2><ul><li>Minimum of 2 years sales experience.</li><li>Are well-versed in selling digital products to SMBs and using Salesforce CRM</li><li>Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements.</li><li>Excellent communication, organizational, and time management skills; highly organized and able to manage full calendars, documentation, follow-ups, and consistently hit goals.</li><li>Comfortable working in a fast-paced, remote-first environment.</li><li>Have earned a Bachelor's degree OR 3+ years of customer-facing experience and hold a HS Diploma or GED</li><li>Process-driven; follows policies and best practices, escalates when needed.</li><li>Coachable; actively seeks and implements feedback.</li><li>Demonstrates leadership potential, a strong interest in coaching and development, and the ability to motivate peers and share best practices.</li></ul><br><h2>What you'll get:</h2><ul><li>Effective your first day: Full medical, vision, and dental </li><li>15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday</li><li>Up to 14 weeks of parental leave</li><li>Monthly wellness subsidy</li><li>Work from home reimbursement</li><li>Flexible spending account</li><li>401(k) retirement savings plan</li><li>Employee stock purchase plan</li><li>Compensation range for this position is $59k- $72k annually plus performance based incentives.</li></ul><br><h2>Closing</h2><div><em>At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”</em></div><div> </div><div><em>We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.</em></div><div> </div><div><em>Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. </em></div><div> </div><div><em>We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).</em></div><div> </div><div><em>Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role.</em></div><div> </div><div><em>We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or 415-969-8488.</em></div><div> </div><div><em>Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.</em></div><div> </div><div><a href="https://docs.google.com/document/d/e/2PACX-1vSiQ5ajIdwoMv07VjFKWB71xJJU-yzWOgQkZLRngmFFhquutnmdihX5_E9lY0Qq6m7VSTNQfeO_tMKK/pub" target="_blank" rel="noopener">US Recruiting and Applicant Privacy Notice</a></div><div> </div><div><a href="https://docs.google.com/document/d/e/2PACX-1vTGyXsWXm4zjJFrUhtqagO8G9c5QWvBd4BaE5_tfP5SC0AA0McQLFMgOQjzAWOXWw7vIbXvJRJzYSoG/pub?urp=gmail_link" target="_blank" title="Washington State Fair Chance Act" rel="noopener">Notice to Washington Applicants - Washington State Fair Chance Act</a></div><div> </div><div>#LI-Remote #Circa</div>