We’re looking for intelligent, driven professionals to join our Client Strategy & Insights team. This client-facing team is responsible for supporting and growing our largest merchants with our Client Success teams, supporting Sales teams in creating business cases, and creating scalable, reporting and analyses. 

The ideal candidate will have strong analytical and problem solving skills, and have the ability to craft comprehensive narratives for both internal and external audiences of all levels. In addition to analytical rigor, the ideal candidate has strong interpersonal skills to work within the organization and with clients to drive forward recommendations. 

What you’ll do

• Build Relationships: You’ll partner with both internal and external stakeholders. You’ll build cross-functional relationships and partner with our Client Success, Sales, and Data/Analytics teams to grow our existing portfolio of accounts, and convey Affirm’s value propositions to prospective merchants. Develop client relationships to ensure the best outcome for both the merchant and Affirm.

• Make Data Driven Decisions: You’ll track, analyze, and report performance of financing programs and A/B tests. Build out analytics/insights that are value-adds to our merchant partners and differentiate Affirm from competitors. You’ll use data and visualizations to guide conversations, and tell compelling stories to audiences of various levels. 

• Scale Out Impact: You’ll create repeatable analyses and dashboards to help scale out the impact to your partners internally and externally.

• Keep Learning: You’ll become an expert in the retail POS financing and e-commerce space, and maintain a strong understanding of our evolving data warehouse, and financing products

What we look for

• Passion and drive to disrupt both the retail and lending industry for the better  

• A desire to use data to drive business optimizations, and enough curiosity to dig in deep to find the right data to drive impact

• 3 years of experience in a client-facing, analytically-driven role (consulting, finance, analytics, etc.) 

• Track record of successfully driving projects from end to end (from building strategy to execution) 

• Strong working knowledge of analytical tools, including SQL, and Excel. Basic understanding or a demonstrated aptitude to learn Python. 

• Strong interpersonal skills and ability to work in a team environment and cross-functionally with peers and executives

• Ability to craft compelling, and cohesive narratives, and to communicate findings and recommendations clearly to both technical and non-technical audiences

• Ability to apply business context to know what insight and implications will lead to actionable change, while having enough curiosity to find the story within the data

• Ability to think creatively and critically and thrive in a fast-paced, and dynamic work environment

• Ability to create structure in ambiguous situations, such as aligning stakeholders, or choosing the most impactful data to drive decisions

• Enough laziness to find a faster way to do your least favorite tasks

• Humility and a team player - you go out of your way to help teammates

Pay Grade - CAN28
Employees new to Affirm or promoted into a new role, typically begin in the min to mid range.
CAN base pay range per year:
Min: $91,800              
Mid: $112,500
Max: $133,100

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