Bertelsmann

Global media, services, and education conglomerate

Solution Consultant

Implementation & Technical Account ManagementConfirmed live in the last 24 hours

Full-timeMilan, Metropolitan City of Milan, ItalyNo salary listedHybrid

About the Job

Requirements

Have a background in computer science, engineering, or Business IT.
Have at least 3 years of AdTech experience or knowledge, especially with larger platforms.
Know VAST, VPAID, ad servers, demand-side platforms, ad exchanges, and supply-side platforms.
Be able to act as the technical lead for onboarding clients.
Have experience using web debugging tools such as Charles, Firebug, Fiddler, and Chrome tools.
Be able to manage relationships with the Business Development, Product, and Development teams.
Have strong client-facing communication skills.
Be able to manage multiple projects and stakeholders.
Be fluent in English and Italian.

Responsibilities

Work closely with clients to understand business requirements and translate them into technical solutions.
Serve as the technical expert across the platform, products such as ATV, integrations, and emerging fields such as header bidding or server-side ad insertion/server-side ad stitching.
Act as the second line between key partnerships management and technical departments, including Ad-Technology, Platform Support, and product teams, on initial setups, new products or requirements, and day-to-day operational tasks.
Provide technical setup assistance to key partners and continually improve their platform usage.
Assist in answering requests for information and requests for proposals, and recommend and work on new technologies.
Assist in assessing the impact of strategic and technical changes, such as first-price auctions and TCF 2.0.
Provide platform training for Key Partnerships managers.
Troubleshoot and resolve implementation issues.

Desired Qualifications

Programming experience is a plus.
Knowledge of other European languages is a plus.

Job Description

Your Responsibilities

The Solution Consultant acts as a bridge between Smart clip’s technology and its clients, helping translate business needs into technical solutions. The (Senior) Solution Consultant will work with our european team of consultants and is, in particular, managing on our Italian assets. The role assists within the initial onboarding phase, as well as permanently supporting the client after going live. In addition, new product rollouts are to be supported.

Work closely with clients to understand business requirements and translate them into technical solutions
Be the technical expert across our platform, our products (i.e. ATV), our integrations, and emerging fields such as header bidding or SSAI/SSAS
Act as the 2nd line between key partnerships management and technical departments, such as Ad-Technology, Platform Support and Smart clip product teams in regard to initial setups, new products/requirements or day-to-day operational tasks
Provide technical setup assistance to our key partners and permanently improve their platform usage
Assist in answering RFI’s and RFPs. Recommend and work into new technologies constantly
Assist in making impact assessments of strategic and technical changes (such as 1st price auction, TCF 2.0)
Provide (Platform-) Trainings for Key Partnerships manager
Troubleshoot and resolve implementation issues

Qualifications

Your Profile

Background in computer science, engineering or Business IT.
At least 3 years of AdTech experience/knowledge esp. with larger platforms
knowledge of VAST, VPAID, ad servers, DSPs, ad exchanges, and SSPs
Ability to work as the technical lead for onboarding clients
Programming experience is a plus
Ability to translate technical details to any audience
Experience using various web debugging tools, such as Charles, Firebug, Fiddler, Chrome tools, etc.
Manage relationships with the Business Development, Product and Development teams
Strong client-facing communication skills
Ability to manage multiple projects and stakeholders
Fluent in English & Italian; other European languages are a plus

Additional Information

About the Company

Bertelsmann

Global media, services, and education conglomerate

Bertelsmann is a global media, services, and education group made up of eight autonomous divisions, including RTL Group, Penguin Random House, BMG, and Arvato. It operates across B2B and B2C markets, with activities in broadcasting, book publishing, music rights management, and business process outsourcing. Its products range from streaming subscriptions and printed books to logistics, CRM services, and AI-powered content and rights-management tools. The company differentiates itself through a decentralized, entrepreneur-led structure that reinvests profits into content and digital infrastructure via its Boost program, backed by private foundations and the Mohn family. It aims to grow organically and through selective acquisitions while leveraging large-scale data and cross-divisional synergies to deliver personalized content and service experiences at a global scale.

Company size: 10,001+
Company stage: Debt Financing
Total funding: $1.4B
Headquarters: Gütersloh, Germany
Founded: 1835

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