Business Systems Associate
No salary listed
Entry, Junior
Bachelor's
Waterdown, Hamilton, ON, Canada
In Person
Business & StrategyBusiness Analysis
About the job
Requirements
- A bachelor's degree and 0 to 2 years of prior related experience, or at least 4 years of prior related experience in lieu of a degree.
- One to three years of experience in a business analyst, technical support, or operations systems role.
- Advanced use of Microsoft tools, especially Azure DevOps, Excel, Power BI, Transact-SQL, and Visio.
- Knowledge of Agile methodologies; certification is an asset.
- Technical communication skills, both verbal and written.
- Organizational and planning/project management skills.
- Ability to translate technical data and system changes into clear communication for non-technical stakeholders.
- Experience with software testing, creating test plans, and documenting bugs.
- Experience with Azure DevOps, Agile workflows, and managing support ticket pipelines.
- Ability to manage multiple tasks and priorities in a fast-paced, production-focused environment.
- Knowledge of Continuous Improvement and Lean Manufacturing Principles.
- Proficiency in Power BI or an equivalent toolset.
- Understanding of business systems architecture.
- Facilitation skills for cross-functional problem solving, including methods such as 5 Whys, fishbone, and cause mapping.
- Presentation skills to explain technical concepts to a non-technical audience.
- Knowledge of Lean methodology tools.
- Experience in an environment that creates or maintains websites.
- Eligibility to meet Controlled Goods Program requirements.
- Ability to lead cross-functional teams and manage multiple projects concurrently.
- Knowledge of ISO 9000/AS9100 standards is an asset.
Responsibilities
- Act as frontline support for MES by resolving issues, creating and managing tickets, supporting resolution of user issues, identifying and documenting bugs and improvement suggestions, and coordinating with the project lead for timely resolution.
- Own the support request ticketing system, including managing volunteers across various shifts.
- Use techniques outlined by the Business Analysis Body of Knowledge to understand business needs and translate the output into requirements.
- Lead small to medium-sized IT/operations projects using project management tools and methodologies.
- Design test plans and conduct or support testing for new features and projects to maintain system performance and stability.
- Work directly with the MES product owner to prioritize the feature backlog and maximize the value and efficiency of changes.
- Provide operations-related data, regularly communicate MES system status, ticket progress, and upcoming changes to shop-floor stakeholders and operations leadership.
- Use data analysis and root-cause investigation to recommend and implement continuous-improvement initiatives within MES and related processes.
- Create and maintain detailed documentation of MES functionality, bug investigations, and user-facing changes.
- Identify areas of system inefficiency and work with cross-functional teams to improve usability and performance.
- Provide support during MES downtime or high-impact system incidents.
- Collaborate on automation initiatives, including business intelligence reports and other relevant tools, to enhance efficiency and streamline processes.
- Engage with the shop floor to provide updates, clarify needs and changes, and collect requirements for changes.
- Complete other tasks assigned by the manager or operations leadership.
Desired Qualifications
- Agile certification.
- Knowledge of ISO 9000/AS9100 standards.
- A proactive approach, initiative, and ability to work independently.
- Ability to challenge the status quo and provide recommendations supported by data.
- Ability to influence others and build momentum for ideas and direction.
- Ability to learn and grow within a fast-paced environment.
About the company
L3Harris Technologies provides aerospace, defense, and space systems for governments and commercial customers, including sensors, communications, propulsion, and space assets. Its products combine hardware and software into integrated systems used for missions, from tactical radios and night vision to satellite payloads and missile defense. The company blends two legacies—Harris and L3—plus an acquisition strategy to deliver quick, field-ready capabilities, with a focus on space, missiles, and resilient satellite communications. Its goal is to deliver mission-ready defense and intelligence technology at scale for national security and related customers.
Company Size
10,001+
Company Stage
IPO
Headquarters
Melbourne, Florida
Founded
1895
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Simplify's Take
What believers are saying
- July 2026 backlog hit $42 billion after $7.3 billion orders and raised guidance.
- June 2026 Camden groundbreaking expands PAC-3 capacity as missile inventories stay depleted.
- August 2026 Intuitive Machines contract deepens L3Harris's SDA Tranche 3 missile-defense platform.
What critics are saying
- Christopher Kubasik's August 2026 ouster exposed governance fragility and succession disruption.
- Aerojet Rocketdyne integration and Camden expansions must execute flawlessly before 2030 demand spikes.
- Lockheed and Pentagon pricing pressure can compress margins if delivery slips or defects emerge.
What makes L3Harris Technologies unique
- PAC-3 and THAAD propulsion make L3Harris irreplaceable in U.S. missile defense.
- Space & Mission Systems plus Missile Solutions give Sam Mehta 80% revenue control.
- Roman telescope optics and NGI motors show unmatched breadth across space and interceptors.
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Benefits
- Health Insurance
- Disability Insurance
- 401(k) Retirement Plan
- 401(k) Company Match
- Paid Vacation
- Paid Holidays
- Mental Health Support
- Relocation Assistance