IT Administrator

About Galvanize

Galvanize is a global asset manager investing at the intersection of energy innovation, resilience, and intelligence. The firm deploys capital across seed, venture, growth, public equities, credit, and real estate, combining investment expertise with deep in-house capabilities in technology, policy, and markets. Galvanize is structured to rapidly identify and execute on investment opportunities created by the energy transition, across all sectors of the economy.

Role

Galvanize Climate Solutions is expanding our on-site technology leadership in New York, where a significant portion of the firm and our senior executives are based. As IT Administrator, you’ll be the hands-on technologist in the NY office—owning white-glove executive support, site reliability, and day-to-day administration across our hybrid-cloud Microsoft 365 centric environment. You’ll partner closely with our SF team and advance our security and compliance posture as a regulated investment adviser. This role will report to Head of IT (San Francisco) with close partnership to NY Office Leadership

Essential Job Responsibilities

White-Glove & Site Ownership

• Serve as the primary on-site IT lead for NY: executive support, incident triage, and “last mile” reliability for office operational IT.
• Deliver VIP/Executive support (Windows 11 laptops, iOS mobile, conferencing, travel/remote setups) with discretion and urgency.
• Own conference room/Zoom Rooms reliability (A/V, room controllers, digital signage); proactively test and prevent issues ahead of high-stakes meetings.
• Coordinate local vendors (ISP, A/V, cabling, print) and manage on-site inventory and spares.

Identity, Collaboration & Endpoint Administration (Microsoft-First)

• Partner in administering Microsoft 365 & Entra: user/app lifecycle, SSO, Conditional Access, MFA, security baselines, and group policy strategy.
• Operate Microsoft Intune for Windows 11 and Jamf Pro for iOS devices: enrollment, configuration/profiles, application packaging, update rings, compliance, and reporting.
• Partner in managing Exchange and SharePoint/OneDrive permissions/governance and collaboration guardrails.
• Participate in asset lifecycle (procurement → imaging/autopilot → secure disposal); maintain accurate asset/CMDB records.

Networking, Security & Resilience

• Support LAN/Wi-Fi health (switching, APs, DHCP/DNS, VLANs, QoS for real-time media) and coordinate with providers on circuits and SD-WAN/VPN.
• Partner with security on EDR, email security, device encryption, patching cadence, phishing/awareness, and incident response runbooks.
• Contribute to cyber controls for a regulated financial services environment (access reviews, change control, vendor risk, BCP/DR testing, data retention).

Service Delivery, Process & Projects

• Lead NY service desk intake and escalations; own SLAs/KPIs and continual service improvement (ITIL-aligned).
• Participate in NY-based IT projects, coordinating cross-office change windows.
• Collaborate and coordinate closely with the IT team in San Francisco.
• Support regulatory compliance and examinations under the leadership of the Head of IT and the CCO/GC, as required.

Required Qualifications

• 5+ years of progressive IT experience, including 2+ years in an executive-facing, on-site role.
• Deep administration of Microsoft 365 & Entra ID (identity, SSO integrations, Conditional Access, MFA).
• Hands-on Intune expertise for Windows 11: Autopilot, configuration, app deployment, updates, compliance.
• Strong Zoom (especially Zoom Rooms) and Microsoft Teams conferencing support.
• Solid networking fundamentals (switching/Wi-Fi, DHCP/DNS, VPN/SD-WAN concepts) and practical troubleshooting.
• Demonstrated security mindset (least privilege, encryption, EDR, patching, phishing defenses).
• Exceptional communication, discretion, and customer service with senior stakeholders.
• In-office presence in NY, 4 days/week; flexibility for early/late coverage around key meetings.

Additional Qualifications

• Experience in a regulated financial services environment (RIA/asset management/venture).
• Microsoft-aligned certifications (SC-300, MD-102, AZ-104, ITIL) or equivalent.
• Familiarity with Microsoft Defender security stack and Purview governance/DLP.
• Light scripting/automation (PowerShell) for scale and repeatability

Compensation and Benefits 

• Estimated base salary, depending on experience: $160,000 - $180,000 per annum 
• Role is also eligible for an annual discretionary bonus
• Generous benefits package, including employer-paid health coverage options 
• 401(k) plan with employer match
• 25 days of PTO which is inclusive of vacation, personal time and sick leave
• Monthly wellness benefit that covers a broad range of activities
• Annual stipend for employer-sponsored professional development opportunities
• 16 weeks paid parental leave for parents of any gender