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The Salvation Army

Christian social services nonprofit

Resident Aide

Part-TimeDeadline 4/23/27
$18+ Christmas Bonus
Entry
Schenectady, NY, USA
In Person
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • A high school diploma or equivalent is required.
  • Prior experience working in a shelter setting is preferred.
  • Ability to achieve and maintain CPR certification.
  • Ability to diffuse crisis situations both within team settings and independently.
  • Ability to document program events and carry out scheduled or spontaneous tasks.
  • Ability to apply all assigned training topics.
  • Ability to prepare, cook, serve, and clean up after meals for a small group.
Responsibilities
  • Provide emotional support, information, and referrals to community services, and create a warm and safe environment for residents.
  • Ensure residents' basic needs are met and daily program operations follow the program and agency's philosophy, policies, and procedures.
  • Provide awake staff coverage of the residential program, monitor residents, assist with clerical work and household management tasks, and perform other duties as needed.
  • Maintain confidentiality about residents, children, and staff, discussing such information only with the Director, House Manager, or transition staff member.
  • Follow intake procedures, complete required paperwork, and escort new residents to their rooms when needed.
  • Direct residents in appropriate emergency safety responses as directed by the Booth Home Director or Housing Manager.
  • Prepare and serve meals according to a prescribed menu plan and supervise cleanup.
  • Supervise residents and activities as required; remind mothers to supervise their children and care for their basic needs.
  • Conduct floor checks as needed, inspect rooms only with required approval when residents are present, and ensure external doors are checked and locked during each shift.
  • Set up and clean rooms as needed; ensure residents sign out and leave their key before leaving and sign in upon return.
  • Wash bed sheets and towels; clean and inspect rooms when residents check out as directed.
  • Maintain progress notes, meal sheets, and daily sign-in logs; document shift incidents and review daily logs and progress notes before beginning a shift.
  • Provide transition staff with necessary information before the shift ends.
  • Contact the on-call supervisor when a problem requires support or instruction.
Desired Qualifications
  • Prior experience working in a shelter setting.

About the company

The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

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