Turner & Townsend

Global project management and cost consulting

Associate Director, Variable Commission Delivery

Program ManagementConfirmed live in the last 24 hours

Full-timeSan Francisco, CA, USA

About the Job

Requirements

A bachelor's degree (BA/BS) from a four-year college or university in a relevant field, such as Business, Finance, Project Management, or Real Estate, or equivalent work experience.
Proven experience in a leadership role managing complex client accounts and service delivery, preferably within real estate or professional services.
Demonstrated experience in project management and/or cost management services.
Strong financial acumen, including experience managing profit and loss and understanding contractual financial obligations.
Excellent written and verbal communication skills, ability to present information effectively to clients, internal stakeholders, and senior leadership, and interpersonal skills for building and maintaining relationships.
Knowledge of financial terms and principles, ability to calculate intermediate figures, and ability to conduct basic financial analysis; cognizance of complex financial structures and rebate positions under Master Service Agreements.
Ability to comprehend, analyze, and interpret complex documents and solve problems involving multiple variables; strong analytical and quantitative skills.
Intermediate skills with Microsoft Office Suite (Word, Excel, and PowerPoint), ability to learn and use internal project management and financial tracking tools such as the T&T Project Pipeline Tool, and organizational and analytical skills to manage multiple priorities and deadlines.
Demonstrated ability to build, lead, and mentor high-performing teams.

Responsibilities

Act as Key Account Lead, accountable for variable service delivery of Project Management and Cost Management services on the client account.
Initially support the Americas market, with scope expected to extend globally, including EMEA and APAC, and into Principal Delivery at an appropriate point in the client relationship.
Build client and stakeholder relationships to develop Turner & Townsend’s variable pipeline outside the Project Management Office.
Own and serve as the client-facing lead for all variable commissions throughout their lifecycle.
Serve as the escalation point for variable service delivery, troubleshooting performance issues as they arise.
Build, lead, and maintain a dedicated team of high-caliber variable Project Managers and Cost Managers across the Americas to support the global client’s business needs.
Ensure compliance with internal policies, contractual obligations, and best practices throughout variable commissions.
Work with Project Management Office Regional Leaders to build and maximize the global opportunity pipeline.
Build and socialize the variable pipeline with Local Market Area and regional TMT leaders regularly to ensure visibility and team availability for upcoming commissions.
Build and maintain internal relationships to ensure effective client service.
Provide guidance, oversight, and continuous improvement in bidding activity on the account.
Be accountable for the global client’s variable profit and loss where the dedicated pool is delivering, including billing.
Maintain financial awareness where Local Market Area teams are leading, including the rebate position.
With support from the on-account Contract Associate, lead contracting, purchase orders, and billing between the client and internal groups for variable commissions.
With support from the on-account Contract Associate, lead intercompany contracting, invoicing, and billing for variable commissions.
Collaborate with internal Finance Partners to track the global rebate position under the Master Service Agreement.
Provide formal supervision to dedicated variable Project Managers and Cost Managers, including hiring, training, performance management, and career development.
Provide informal supervision and technical guidance to co-workers within work units and/or projects, coordinating and assigning tasks as needed.

Job Description

The Associate Director, Variable Commission Delivery is a strategic leadership position responsible for building and growing a dedicated Variable Team. This team will deliver variable services for a key, top-tier global client and establish the necessary account structure. Acting as the primary liaison between T&T, CBRE, and this global client, the Associate Director will hold single-point accountability for client satisfaction related to variable T&T commissions, while also managing all internal T&T and CBRE mechanics essential for exceptional service delivery and sustained account growth.

What You’ll Do:

Act as Key Account Lead accountable for variable service delivery of Project Management (PM) and Cost Management (CM) services on the client account.
Currently, the above will be tied to the Americas market, but it will extend globally (inc EMEA & APAC) and into Principal Delivery at an appropriate time in the client relationship.
Build client and stakeholder relationships in pursuit of building T&T’s variable pipeline outside of the PMO.
Act as the owner and client face of all variable commissions throughout their lifecycle.
Act as escalation point for all variable service delivery including troubleshooting of performance issues as and when they arise.
Build, lead and maintain a team of high caliber dedicated, variable Project Managers and Cost Managers across the Americas who can support Top 5 global client as required by their business need(s).
Ensure compliance with internal policies, contractual obligations and best practices throughout variable commissions.
Work with PMO Regional Leaders, build and maximize opportunity pipeline globally.
Build and socialize variable pipeline with LMAs and regional TMT leaders on a regular cadence to ensure team visibility and availability for upcoming commissions.
Build and maintain internal relationships to ensure T&T shows up in the best possible way with our client.
Provide guidance, oversight and continuous improvement in T&T bidding activity on the account.
Accountable for Top 5 global client Variable P&L where the dedicated pool is delivering, including responsibility for billing.
Cognizant of financials where LMAs are leading, including rebate position.
With support of the on-account Contract Associate, lead the contracting, POs and billing between the client and internal groups for variable commissions.
With support of the on-account Contract Associate, lead the intercompany contracting, invoicing and billing process for variable commissions.
Interface and collaborate with internal Finance Partners to ensure tracking of the global rebate position per the MSA wording.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree (BA/BS) from a four-year college or university in a relevant field (e.g., Business, Finance, Project Management, Real Estate) or equivalent work experience.
Proven experience in a leadership role managing complex client accounts and service delivery, preferably within real estate or professional services.
Demonstrated experience in project management and/or cost management services.
Strong financial acumen with experience managing P&L and understanding contractual financial obligations.
Excellent written and verbal communication skills; ability to effectively present information to clients, internal stakeholders, and senior leadership; strong interpersonal skills for building and maintaining relationships.
Requires knowledge of financial terms and principles, ability to calculate intermediate figures, and conduct basic financial analysis. Cognizance of complex financial structures and rebate positions per Master Service Agreements.
Ability to comprehend, analyze, and interpret complex documents and solve problems involving multiple variables. Requires strong analytical and quantitative skills.
Intermediate skills with Microsoft Office Suite (Word, Excel, PowerPoint); ability to learn and utilize internal project management and financial tracking tools (e.g., T&T Project Pipeline Tool); strong organizational and analytical skills with an ability to manage multiple priorities and deadlines.
Demonstrated ability to build, lead, and mentor high-performing teams.
Provides formal supervision to a team of dedicated variable Project Managers and Cost Managers, including hiring, training, performance management, and career development.
May provide informal supervision and technical guidance to co-workers within work units and/or projects, coordinating and assigning tasks as needed.

Additional Information

The base salary range for this role is $185,000-$215,000. This range reflects the company's good faith estimate of the base salary for this position at the time of the posting. Final compensation will be determined based on factors including experience, skills, qualifications, and internal equity. In addition to base salary, employees may be eligible for bonuses and a comprehensive benefits package.

At Turner & Townsend, we value diversity and are committed to creating an inclusive environment where everyone feels empowered to bring their whole selves to work.

We encourage applicants from all backgrounds and experiences to apply.

Turner & Townsend is a global construction consultancy specializing in Program management, Cost management, and Advisory services. With a rich heritage spanning over 70 years, we have a proven track record of delivering outstanding results for our clients across various industries, including Infrastructure, Real Estate, Energy, and more. Our team of experts operates in over 100 offices worldwide, offering innovative solutions and driving positive change in the built environment.

Please find out more about us at www.turnerandtownsend.com/

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Compensation: 185000 to 215000 (USD) (YEARLY)

About the Company

Turner & Townsend

Global project management and cost consulting

Turner & Townsend provides project management, cost management, and advisory services for real estate, infrastructure, and natural resources. It manages the full project life cycle—from planning and budgeting to risk management and program delivery across design, construction, and operation. The firm distinguishes itself with a global footprint of 130+ offices in 45+ countries and an alliance with CBRE that expands reach and resources for large, complex assets. Its goal is to help clients maximize asset value by delivering projects on time and within budget while improving performance from inception through operation.

Company size: 10,001+
Company stage: Acquired
Total funding: $1.3B
Headquarters: Leeds, United Kingdom
Founded: 1980

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