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United Parcel Service

Ships packages and freight around the world

APAC Industrial Engineering Manager - Healthcare Logistics & Distribution

Engineering LeadershipPosted on Nov 9
Full-timeSingaporeNo salary listed

About the Job

Requirements

  • Possess a bachelor's degree in Industrial Engineering, Supply Chain, Logistics Engineering, Manufacturing Engineering, Operations Management, or a related discipline.
  • Have 5 to 7 years of experience in industrial engineering, warehouse engineering, logistics solutions, or supply chain operations.
  • Have strong expertise in warehouse design, labor modeling, capacity planning, process improvement, material flow, operational costing, and business case development.
  • Be able to translate operational data into practical engineering solutions.
  • Have strong analytical, financial, stakeholder management, and communication skills.
  • Be able to work effectively in a regional matrix organization.
  • Be willing to travel for work, if required.

Responsibilities

  • Lead the Industrial Engineering strategy and priorities for APAC Healthcare Logistics & Distribution operations.
  • Establish consistent engineering methodologies, standards, and governance across countries and facilities.
  • Develop regional Industrial Engineering capabilities and coach local/site Industrial Engineers.
  • Build a fact-based engineering operating model covering productivity, labor, capacity, service, and cost.
  • Establish standardized performance measurements and ensure operational variances translate into quantified improvement actions.
  • Develop regional engineering roadmaps aligned with Healthcare Logistics & Distribution growth and operational priorities.
  • Own the engineering workstream for new Healthcare Logistics & Distribution business opportunities across APAC.
  • Translate RFQ/RFP and customer requirements into executable operational solutions.
  • Develop warehouse process flows and operating concepts.
  • Perform volume, order-profile, and SKU-profile analysis.
  • Develop labor standards and resource models.
  • Determine storage, staging, workstation, dock, and material-handling requirements.
  • Develop facility layouts and space requirements.
  • Define equipment, material-handling equipment, automation, and technology requirements.
  • Develop capital expenditure requirements and support business-case development.
  • Establish productivity assumptions and operating-cost models.
  • Perform capacity and scalability analysis.
  • Conduct engineering risk and sensitivity assessments.
  • Support Business Development and Solutions teams during customer presentations and solution reviews.
  • Provide engineering ownership from solution design through operational implementation.
  • Develop concepts, layouts, flows, and engineered process designs.
  • Define operational requirements and User Requirement Specifications.
  • Support selection and implementation of automation, equipment, and technology.
  • Validate labor, capacity, and productivity assumptions before implementation.
  • Support testing, commissioning, and operational readiness.
  • Participate in IQ/OQ/PQ activities where applicable.
  • Develop ramp-up and stabilization plans.
  • Establish post-go-live performance baselines.
  • Track benefits against the approved business case.
  • Drive sustainable improvements in operational productivity and cost.
  • Develop engineered labor standards.
  • Analyze actual versus engineered resource requirements.
  • Identify direct and indirect labor opportunities.
  • Perform workload-to-full-time-equivalent modeling based on customer and operational profiles.
  • Develop staffing models and capacity plans.
  • Identify productivity improvement opportunities.
  • Quantify operational and financial benefits.
  • Support Finance and Operations with cost-per-unit and cost-to-serve analysis.
  • Develop business cases for improvement initiatives.
  • Ensure operations have sufficient capacity for current business, growth, and peak requirements.
  • Develop storage and throughput capacity models.
  • Assess warehouse constraints and operational bottlenecks.
  • Model storage, staging, replenishment, cold-room, dock, and workstation capacity.
  • Conduct scenario modeling for volume growth and customer onboarding.
  • Determine facility expansion or investment requirements.
  • Support regional Healthcare Logistics & Distribution network and facility optimization initiatives.
  • Establish a regional engineering-driven continuous improvement program.
  • Identify opportunities through operational data and structured process analysis.
  • Use Lean and Industrial Engineering methodologies to eliminate waste and improve flow.
  • Develop quantified continuous improvement pipelines for each operation.
  • Prioritize initiatives based on operational impact, customer benefit, and financial return.
  • Establish a clear baseline, target, owner, and benefit for each initiative.
  • Ensure improvements are standardized and sustained.
  • Drive adoption of scalable technology and data-driven engineering solutions.
  • Identify automation opportunities based on operational profiles and economics.
  • Support WMS, automation, robotics, and digitalization projects.
  • Develop data-based engineering tools and dashboards.
  • Promote common regional data standards and methodologies.
  • Partner with IT and Operations to improve operational visibility and decision-making.
  • Ensure automation investments deliver expected productivity and service benefits.
  • Ensure engineering designs support applicable healthcare-quality and regulatory requirements.
  • Incorporate GDP and applicable quality requirements into operational design.
  • Design processes that support inventory integrity and product protection.
  • Incorporate temperature-control requirements where relevant.
  • Support validation and change-control processes.
  • Participate in operational risk assessments.
  • Ensure new processes and technologies are implementation- and audit-ready.

Desired Qualifications

  • Experience in healthcare, pharmaceutical, medical device, or other regulated logistics environments is an advantage.
  • Proven experience leading engineering projects across multiple sites and/or countries is preferred.
  • Experience with WMS implementation and warehouse automation is preferred.
  • Experience supporting RFQ/RFP solution design and customer presentations is an advantage.

About the Company

United Parcel Service

Ships packages and freight around the world

United Parcel Service picks up packages from businesses and households and delivers them by truck and plane to addresses around the world. Beyond small parcels, it moves heavy freight, clears imported goods through customs, and runs warehouses and distribution for other companies. Each package is scanned as it passes through local centers and regional sorting hubs, which lets senders and recipients track it from pickup to doorstep. Customers pay shipping rates set by package weight, size, distance, and speed, while large shippers negotiate their own contract rates. UPS was founded in 1907 in Seattle as a messenger service and is based in Atlanta, Georgia.

Company size
10,001+
Company stage
IPO
Headquarters
Atlanta, GA
Founded
1907

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