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Courser

IT service provider aggregation and growth platform

Business Development Representative

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USAIn-person

About the Job

Requirements

  • The candidate must be self-motivated, organized, adaptable, and collaborative, with a growth mindset and a desire to meet and exceed performance metrics.
  • The candidate must have written and verbal communication skills and be comfortable conducting conversations by phone and email.

Responsibilities

  • Identify and research prospective clients in target markets who may benefit from managed IT services.
  • Engage prospective customers through cold calls, emails, networking events, and social media.
  • Initiate contact with prospects to understand their IT challenges and business goals.
  • Build and maintain a pipeline of qualified leads through consistent follow-up and nurturing strategies.
  • Collaborate with technical teams to develop tailored solutions for prospective clients.
  • Present managed service provider services, highlighting benefits such as cost savings, improved efficiency, and enhanced security.
  • Schedule and coordinate meetings or demonstrations between prospects and senior sales representatives or technical teams.
  • Maintain detailed records of prospect interactions in customer relationship management software.
  • Stay updated on industry trends, competitor offerings, and emerging technologies in the managed service provider space.
  • Provide feedback to marketing and sales teams to refine strategies and campaigns.
  • Meet or exceed individual targets for lead generation, qualified opportunities, and revenue contribution.
  • Prepare regular reports on sales activities, pipeline status, and performance metrics.

Desired Qualifications

  • One year of professional work experience is preferred; prior experience in a customer-facing, sales-related role is a significant advantage.
  • Familiarity with customer relationship management tools such as HubSpot is preferred.
  • Experience with managed service providers and IT infrastructure is preferred.

About the Company

Courser

IT service provider aggregation and growth platform

Courser is a collective that grows IT service providers by acquiring or taking significant stakes in MSPs and related tech firms and then expanding them through shared resources and a dedicated growth platform. It partners with or buys Managed Service Providers to form a “family of companies” and offers access to a Third Party Advertising platform to unlock new business opportunities. It also provides funding and hands-on operational support to business owners, helping them scale and improve opportunities for employees and customers. What sets Courser apart is its portfolio-based approach built on a proven value-creation process, demonstrated through its founding company Palmetto Technology Group, and its ability to combine strategic acquisitions, platform-enabled growth, and advertising partnerships under one umbrella. The goal is to help IT service providers, especially MSPs, join a larger organization to accelerate growth, increase profitability, and better serve clients.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Greenville, SC
Founded
2007

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