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Frasers Group

Multi-brand sports and fashion retailer

Casual Sales Assistant

Retail SalesPosted on Nov 14
Full-timeEssex, UKNo salary listedIn-person

About the Job

Requirements

  • Strong communication and people skills.
  • A genuine passion for customer service.
  • A team-first mindset and comfort with fast-paced retail.
  • Reliability, flexibility, and willingness to adapt to change.
  • A real interest in designer and contemporary fashion.

Responsibilities

  • Welcome customers and provide a positive in-store experience.
  • Ask customers questions, listen to their needs, and style them with intent.
  • Stay informed about collections, brands, and trends to make recommendations.
  • Explain promotions and loyalty perks to customers.
  • Handle transactions accurately.
  • Maintain shop-floor presentation.
  • Prepare the store for trade each morning through replenishment and preparation.
  • Identify opportunities for add-on sales or suitable alternatives.
  • Deliver consistent, considered customer service.
  • Follow company policies and procedures.

About the Company

Frasers Group

Multi-brand sports and fashion retailer

Frasers Group is a British retail conglomerate with a portfolio of sports, fashion, and lifestyle brands, operating a large network of stores and online platforms. It buys and integrates brands and retailers (often distressed), revamps them, and sells through its multi-brand formats along with services like Frasers Plus and a retail media network. The Elevation Strategy guides its shift from discount, high-volume sales toward a more premium positioning by strengthening brand partnerships and customer experience across physical and digital channels. The company’s goal is to grow a premium, multi-brand portfolio and sustain expansion through both brick-and-mortar and online channels, supported by financial services and media capabilities.

Company size
10,001+
Company stage
IPO
Headquarters
Mansfield, United Kingdom
Founded
1982

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