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Vinfen

Health and human services for disabilities

Housing Coordinator - Mental Health Services

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeHaverhill, MA, USA$54.2k /yrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Knowledge of available housing types, housing subsidy programs, and methods for identifying housing opportunities in unfamiliar communities.
  • Knowledge of Housing First principles and requirements, housing assessment practices, engagement strategies, and recovery-oriented, person-centered, strengths-based, trauma-informed, and culturally competent services.
  • Ability to adhere to Motivational Interviewing, Harm Reduction, Screening, Brief Intervention, Referral and Treatment (SBIRT), Stages of Change, and Cognitive Behavioral interventions.
  • Knowledge of the effects of prejudice, discrimination, oppression, and poverty on people with psychiatric disorders, and knowledge of their human, legal, and civil rights.
  • Ability to formulate effective housing interventions for treatment plans, train team staff to implement them, collaborate with team members, and form supportive relationships with persons served.
  • Knowledge of communication and learning styles, computer applications and equipment, and documentation standards and requirements; ability to make independent judgments and work professionally and confidentially.
  • Must have access to an operational, insured vehicle and be willing to use it to transport persons served. A valid driver's license is required; incumbents must be at least 21, have held a valid U.S. driver's license for at least one year, maintain adequate insurance and a safe driving record, and pass a driver's screening background check.
  • Must be able to perform physical activities including standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, lifting at least 25 pounds or using a two-person lift, assisting persons served with daily living tasks, and operating office equipment.
  • Must be able to communicate with persons served, staff, and external representatives and meet the listed vision and mobility requirements.
  • CPR certification is required within the first two weeks of hire; First Aid is required within two weeks of hire; MAP certification is required within 150 days of hire.

Responsibilities

  • Use recovery-oriented, person-centered, culturally competent, and strengths-based approaches to help persons served find, obtain, and keep housing and move to appropriate housing settings.
  • Provide outreach to persons served in shelters, on the street, in temporary housing or respite, and in group living or supported independent living settings to identify housing needs and preferences.
  • Assess housing histories against specific subsidy and housing requirements; complete a housing profile for each new person served using information from the person, mental health practitioners, and, with permission, family or legal and eviction records; update the profile after each housing placement ends.
  • Help persons served complete housing and subsidy paperwork and ensure referrals, applications, and renewals are submitted accurately and on time.
  • Train and support persons served in housing searches and tenancy maintenance through instruction, assistance, modeling, and reinforcement.
  • Locate and secure properties and conduct housing searches for persons served.
  • Develop individualized housing plans using Vinfen protocols and Housing First principles, including applying for subsidized or affordable housing, addressing eligibility barriers, gathering move-in furniture and equipment, preparing tenants for lease obligations, developing tenancy skills and resources, and evaluating representative payeeship when appropriate.
  • Help persons served understand entitlement and subsidized housing benefits so they can make financially informed housing decisions.
  • Consult with the group living or supported independent living program director about landlord responsibilities when a person served is effectively a Vinfen tenant.
  • Assist persons served and staff with transitions into and out of group living or supported independent living settings to reduce the time needed to transition to a placement.
  • Preserve tenancy and prevent homelessness by resolving landlord issues, accessing contingency funds for rent when needed, consulting on treatment interventions, coordinating intensified services, consulting on Community Residence Tenancy Act processes, and helping tenants develop needed skills.
  • Provide persons served and team members with information, training, and expert advice about subsidized and affordable housing opportunities, related services, and resources.
  • Perform, train, supervise, mentor, and model evidence-based clinical and recovery-oriented interventions, including Motivational Interviewing, Harm Reduction and Addiction Treatment support, Screening, Brief Intervention, Referral and Treatment (SBIRT), Housing First, Stages of Change, Wellness Recovery Action Plans (WRAP), Seeking Safety, and Cognitive Behavioral interventions.
  • Document the needs and services of persons served thoroughly.
  • Educate and support persons served' families and friends, subject to HIPAA authorization, regarding housing needs and preferences, including living with family or friends.
  • Consult Vinfen's Affordable Housing Department staff to develop alternative strategies for finding and preserving housing.
  • Manage subsidies allocated to the team, subsidy referrals, and the related database.
  • Maintain current listings of available and wait-listed local, state, and federal subsidized and affordable programs, properties, tenant-based housing programs, and resource guides, including resources for elders and transitional-age youth.
  • Develop and maintain relationships with property managers, private landlords, Community Development Corporations, and local housing authorities; serve as the primary contact with these entities to facilitate rapid housing placement.
  • Participate in the Housing Coordinator Community of Practice Workgroup for professional development, mentoring, and learning.
  • Attend residential setting staff meetings as needed and perform other related duties as assigned.

Desired Qualifications

  • A Bachelor's degree in mental health, social services, or business is preferred.
  • Experience working with people with serious psychiatric conditions is preferred.
  • Experience managing affordable housing or housing supports is preferred.
  • One year of experience in real estate brokerage or management is preferred.
  • Preference is given to bilingual or bicultural applicants and applicants with lived experience of psychiatric conditions.

About the Company

Vinfen

Health and human services for disabilities

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cambridge, MA
Founded
1977

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