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Marsh & McLennan

Brokers insurance and runs risk and HR consulting

Insurance Operations Assistant

Full-TimeUpdated on 10/22/2026
No salary listed
Entry
Bogotá, Bogota, Colombia
HybridHybrid; colleagues work in the local office or onsite with clients at least three days per week.
Insurance

About the job

Requirements
  • Intermediate Portuguese is required to interact with the Brazil team.
  • Ability to organize work and attend to detail.
  • Ability to work with processes, documentation, and information updates.
  • Ability to communicate and build relationships with internal teams.
  • Interest in learning operational procedures, gaining experience, and developing new skills.
Responsibilities
  • Periodically update reports using predefined templates, ensuring data accuracy and keeping team information current.
  • Escalate incidents or problems when necessary.
  • Review and file, under supervision, documentation received from clients, ensuring materials related to clients and insurers are catalogued, distributed, and accessible.
  • Incorporate new processes into the workflow as requested by the Accounts team.
  • Upload case-related documents.
  • Send the approved proposal to MGC.
  • Update the workflow with evidence, such as a firm order and a request to formalize coverage (bind request).
  • Complete commission forms.
  • Link the case in Mpower.
  • Interact daily with the internal Placement and Accounts teams.
  • Comply with company policies, procedures, and performance standards.

About the company

Marsh & McLennan Companies, which operates under the Marsh brand, is an insurance broker and consulting group serving businesses, governments and institutions worldwide. Its Marsh Risk unit arranges property, casualty, cyber and employee-benefit coverage, while Guy Carpenter places reinsurance for insurers. Mercer advises employers on pay, benefits, retirement and investments, and Oliver Wyman, Lippincott and NERA handle strategy, brand and economic consulting. Brokers earn commissions and fees from placing coverage, and consultants bill client fees or charge fees based on assets or plan members. The company traces its roots to 1871 and is headquartered in New York City.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

New York, NY

Founded

1871

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Simplify Jobs

Simplify's Take

What believers are saying

  • Consulting drives growth: Mercer and Oliver Wyman's group grew 8% organically in the June 2026 quarter, versus 3% for broking.
  • Profits cushion jobs: Marsh kept about 27 cents of operating profit per sales dollar in 2025, before one-time costs.
  • Many career paths under one employer: 95,000+ colleagues span broking, reinsurance, benefits and strategy consulting in 130 countries.

What critics are saying

  • Expect cuts: Thrive, announced October 2025, sets aside $500 million, mostly severance and technology, to save $400 million yearly.
  • Pricing works against broking: Marsh's index shows commercial rates fell 6% in the June 2026 quarter, an eighth straight drop.
  • Back-office roles are being consolidated: a Business and Client Services unit is pooling operations and technology teams company-wide.

What makes Marsh & McLennan unique

  • Consulting is a third of the business: Mercer and the Oliver Wyman group earned 36% of 2025 revenue.
  • Investment management sets it apart: Mercer is the world's largest outsourced chief investment office, running portfolios for institutions.
  • Scale sets it apart: 2025 revenue grew 10% to $27.0 billion across broking, reinsurance and consulting.

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