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PHOENIX OCP

Pharmaceutical distribution in France

Teleconseiller - Pharmalien

Full-Time
No salary listed
Entry
Saint-Ouen-sur-Seine, France
In Person
Customer Experience & SupportCustomer Support

About the job

Requirements
  • Be comfortable using computer and telephone tools.
  • Demonstrate rigor and the ability to manage priorities.
  • Have a developed customer-service orientation and good interpersonal skills.
  • Work effectively as part of a team and integrate into a new environment.
Responsibilities
  • Handle telephone and administrative after-sales service for the company's specific activities, including issuing credit notes, following up on orders, and researching products.
  • Provide pharmacist and hospital customers with information about pharmaceutical products and PHOENIX OCP services while ensuring effective customer support.
  • Coordinate information needed for customer satisfaction among the company's different stakeholders.
Desired Qualifications
  • Knowledge of pharmaceutical products.
  • A first experience as a teleadvisor or telephone customer-service representative.

About the company

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PHOENIX OCP

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Website

PHOENIX OCP is a French pharmaceutical wholesaler and healthcare distribution company created from the combination of PHOENIX Pharma and OCP Repartition. It supplies medicines and healthcare products to community and hospital pharmacies while providing purchasing, logistics and pharmacy-support services. The business connects manufacturers with dispensing locations through regulated warehousing and delivery operations across France. Its role centers on reliable pharmaceutical availability, supply-chain execution and services that help pharmacy customers manage procurement and day-to-day operations.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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