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University of Rochester

Private research university in Rochester, NY

Assistant Director – Clinical Admin

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeRochester, NY, USA$86.9k - $130.3k /yrIn-person

About the Job

Requirements

  • A bachelor's degree and 5 years of relevant experience are required, or an equivalent combination of education and experience.

Responsibilities

  • Perform operational and business duties supporting a clinical area or department, including clinic workflow, clinical quality outcomes, patient relations or satisfaction, department-specific budgets, and coordination; this may include oversight of associate staff.
  • Develop the business-management practices, planning mechanisms, control systems, and organizational structure needed to manage one moderately sized or two smaller clinical departments.
  • Develop business-planning mechanisms that map revenues to resources and lead to realistic action plans.
  • Organize and analyze information to understand the department's clinical operations.
  • Enhance expenditure control systems and strengthen billing and collection systems for professional fees.
  • Manage the commitment-accounting system and typically oversee operating budgets of $10 million to $30 million.
  • Develop management-reporting systems to keep the chairperson informed about department activities.
  • Manage employees through subordinate supervisors or lead workers; recruit, select, orient, and train employees; create growth opportunities; coach, counsel, and discipline employees; and plan, monitor, and appraise job results.
  • Oversee divisional activities to ensure efficient and effective operations; complete surveys and reports; oversee quality assurance for clinical and hospital programs with appropriate leaders; manage purchases and approvals for major equipment, services, space, and materials; facilitate development of new or revised activities; participate in evaluating divisional performance; and identify opportunities to improve operations.
  • Develop and monitor salary, operating, and capital budgets; work with faculty on grants, contracts, clinical funds, and gift or endowment funds; ensure fiscal control using University Audit policies and recommendations; supervise account and purchasing functions, reconcile University reports, resolve problems, and analyze revenue and expense trends and variances; and evaluate budget information for appropriateness, exemptions, trends, and accuracy.
  • Manage fiscal aspects of clinical practices, including fee setting, income and expense reports, and implementation of the faculty compensation plan; promote accurate billing and timely charge capture; and analyze practice-plan management information to identify trends and revenue-enhancement opportunities.
  • Work with other managers to identify and evaluate new non-technical staff for the divisions and manage division staff directly or indirectly.
  • Establish internal policies and procedures and ensure compliance with University policies and procedures.
  • Advise faculty and staff on personnel administration, including supervision, performance evaluation, compensation, progressive discipline, termination, sick leave and vacation, disability, and employee benefits; prepare salary recommendations, distribution change forms, and other personnel action forms; monitor staff and faculty compensation equity; and assess changes in staff responsibilities and requests for positions and job reclassifications.
  • Lead employee engagement initiatives within the divisions.
  • Advise on administrative and fiscal activities in relation to strategic planning and problem resolution; represent the divisions in interactions within the department, Strong Memorial Hospital, the Medical Center, and the community.
  • Represent the division to internal and external organizations involved in research, education, and patient care; serve as a resource to other University and Medical Center departments; and serve on department and institutional committees as needed.
  • Perform other duties as assigned.

About the Company

University of Rochester

Private research university in Rochester, NY

The University of Rochester is a research university with programs spanning the humanities, health care, business, education, music, engineering, and the sciences.

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