New Mexico, USA+40 moreMore locations: Washington, USA | Kansas, USA | North Dakota, USA | Oregon, USA | Delaware, USA | Des Moines, IA, USA | Washington, DC, USA | Vermont, USA | Wyoming, USA | Connecticut, USA | Los Angeles, CA, USA | Texas, USA | Montana, USA | New Hampshire, USA | South Carolina, USA | South Dakota, USA | Mississippi, USA | Virginia, USA | Arkansas, USA | Minnesota, USA | Colorado, USA | Nebraska, USA | Rhode Island, USA | Utah, USA | Columbus, OH, USA | Kentucky, USA | West Virginia, USA | New York, NY, USA | Phoenix, AZ, USA | Maryland, USA | Hawaii, USA | Wisconsin, USA | Maine, USA | Massachusetts, USA | Oklahoma, USA | Missouri, USA | Indiana, USA | Alaska, USA | Alabama, USA | Idaho, USA
HybridRemote work is available in the listed states; some listed locations are in-person.
Social & Community ServicesCase Management & Advocacy
No H1B Sponsorship
About the job
Requirements
A bachelor's degree is required.
At least two years of progressive employment experience in Behavioral Science, Human Services, or Social Services fields, including child welfare, emergency disaster response, recovery environments, and direct client contact is required.
Completion of ICS 100, ICS 200, ICS 700, and ICS 800 courses is required.
Adhere to acceptable standards of professional integrity and accountability and comply with all applicable federal, state, and local laws, rules, and regulations.
Provide proof of a valid driver's license and a driving record in good standing with no restrictions, subject to annual review.
Respond sensitively and competently to the service population's cultural and socioeconomic characteristics.
Work collaboratively with staff members, service providers, professionals, and clients.
Maintain professional interpersonal and nonverbal communication skills.
Communicate effectively in spoken and written English.
Work in a fast-paced environment while maintaining control and professional composure and making decisions based on program and service population needs.
Maintain intermediate to advanced computer literacy, specifically Microsoft Suite.
Work effectively and without intensive supervision, independently and as a member of a multidisciplinary team.
Use cellular, two-way radio, satellite, and other communication systems to provide situational awareness across the response.
Perform physical activity including extensive walking, stretching, bending, and occasionally lifting or exceeding 50 pounds.
Work extended and nontraditional hours, including weekends, evenings, holidays, and austere conditions.
Successfully pass scheduled or spontaneous drug screening and a background check.
Be authorized to work for any employer in the United States; the employer cannot sponsor or assume sponsorship of an employment visa.
Responsibilities
Understand and adhere to the National EMR Policies and Procedures Manual, Uniform Handbook, and Operations Manual.
Foster a culture of safety by identifying potential hazards and reporting safety concerns immediately through the direct chain of command.
Maintain active status in agency platforms, including learning management systems, and complete directed self-improvement, mission-specific, and Just-In-Time training.
Assess disaster-related unmet needs and develop individualized service plans for disaster recovery.
Coordinate referrals, service planning, and client documentation for the assigned caseload.
Participate in weekly case staffing with the Group Supervisor when deployed.
Complete required ICS, learning-management-system, and other Disaster Case Management Program training in a timely and consistent manner.
Participate in workshops, seminars, education programs, and other professional growth and development activities.
Inform the immediate supervisor and cadre manager of situations that cause suspended availability for an extended period.
Respond to personnel inquiries, assistance or direction requests, and other requests in a reasonable and timely manner.
Serve as a liaison between stakeholders and service providers while maintaining consistent communication with the chain of command about case management service effectiveness.
Conduct needs assessments as needed.
Maintain a full caseload and update individualized plans as survivors progress through recovery.
Continually assess behavioral, circumstantial, and environmental changes that may affect survivor safety and needs.
Demonstrate client progress toward risk reduction, goal achievement, and positive case outcomes.
Maintain accurate records, files, forms, statistics, and other relevant information in accordance with agency policy, licensing, and funding requirements.
Desired Qualifications
A bachelor's or master's degree in Behavioral Sciences, Human Services, or Social Services is strongly preferred.
Prior experience in child welfare, emergency disaster response, and/or recovery environments, including work within multidisciplinary teams to develop case plans with specified goals and outcomes, is strongly preferred.
Bilingual English/Spanish communication skills are preferred.
A professional license in Behavioral Sciences, Human Services, or Social Services is strongly preferred.
Completion of ICS-242.c, ICS 300, ICS-366.a, ICS-368.a, ICS 400, ICS-403, and ICS-405 courses is recommended.
It's a great feeling to work for a company that does so much good for others around the world!
Education Req: Bachelor’s degree required. Bachelor’s or Master’s degree in Behavioral Sciences, Human Services, or Social Services strongly preferred.
Experience Req: A minimum of two (2) years of progressive employment experience in Behavioral Science, Human Services, or Social Services fields to include child welfare, emergency disaster response, recovery environments and direct client contact is required. Prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred. Bilingual (English/Spanish) communication skills preferred. Professional license in Behavioral Sciences, Human Services, or Social Services is strongly preferred.
Required ICS Courses: • ICS 100 – Introduction to Incident Command Systems • ICS 200 – ICS for single resources and Initial Action Incidents • ICS 700 – National Incident Management Systems (NIMS) and Introduction • ICS 800 – National Response Framework, An Introduction
Recommended ICS Courses: • ICS-242.c: Effective Communication • ICS 300: Intermediate ICS for Expanding Incidents • ICS-366.a: Planning for the Needs of Children in Disasters • ICS-368.a: Including People with Disabilities in Disaster Operations • ICS 400: Advanced ICS Command and General Staff – Complex Incidents • ICS-403: Introduction to Individual Assistance (IA) • ICS-405: Overview of Mass Care / Emergency Assistance
Responsibilities and Duties: 1. Understand and adhere to the National EMR Policies and Procedures Manual, Uniform Handbook, and Operations Manual. 2. Foster a culture that encourages team members to work safely, identify potential hazards, and report safety concerns immediately to their direct chain of command. 3. Maintain active status within the agency’s platforms, including learning management systems to complete training that may be directed toward self-improvement, mission-specifics, or Just-In-Time (JIT) training. 4. Assess disaster-related, unmet needs and develop an individualized service plan for disaster recovery. 5. Coordinate all referrals, service planning, and client documentation for assigned caseload. 6. Participate in weekly case staffing(s) with Group Supervisor when on deployment. 7. Complete all required ICS, LMS-based and other required Disaster Case Management Program trainings in a timely and consistent manner. 8. Participate in workshops, seminars, education programs and other activities that promote professional growth and development. 9. Inform immediate supervisor and cadre manager of any situation leading to suspended availability for an extended period. 10. Respond to inquiries, requests for assistances and/or direction, and any other requests from personnel within a reasonable and timely period. 11. Function as a liaison between stakeholders and other service providers, maintaining consistent communication with chain of command regarding effectiveness of case management services. 12. Conduct Needs Assessments on an as-needed basis. 13. Maintain a full caseload, updating individualized plans as survivors move forward in recovery. 14. Continually assess ongoing changes in behavior, circumstances, or conditions that may affect survivor safety and needs. 15. Demonstrate client progress toward risk reduction, achievement of goals, and positive case outcomes. 16. Maintain accurate records, files, forms, statistics, and additional relevant information in accordance with agency policy, licensing, and/or funding requirements. 17. Other duties as assigned.
Requirements: 1. Adhere to acceptable standards of professional integrity and accountability in the workplace, and comply with all federal, state, and local laws, rules, and regulations in all duties. 2. Provide proof of valid driver’s license and driving record in good standing with no restrictions (subject to review annually). 3. Demonstrate the ability to: a. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics. b. Work collaboratively with other staff members, service providers, professionals, and clients. c. Maintain professional people skills and non-verbal communication skills. d. Communicate effectively, verbally and in written form, in English. e. Work in a fast-paced environment while maintaining control and professional composure and making decisions based on the needs of the program and service population. f. Maintain intermediate to advanced computer literacy (specifically Microsoft Suite). g. Be detail oriented and organized. h. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team. i. Utilize a variety of communication systems to provide situational awareness across the response (cellular, two-way radio, satellite, etc.). j. Perform physical activity such as extensive walking, stretching, bending, and occasionally lifting and/or exceeding 50 lbs. k. Work extended hours and/or non-traditional hours (Ex. Weekends, evenings, holidays, in austere conditions). 4. Must successfully pass a scheduled or spontaneous drug screening/background check.
English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you!
EEO Statement
In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.