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Kaiser Permanente

Integrated healthcare provider and payer platform

IT Consultant 5 - Multiple Teams

Cloud EngineeringConfirmed live in the last 24 hours
Full-timePleasanton, CA, USANo salary listed

About the Job

Requirements

  • A bachelor's degree in Business Administration, Computer Science, CIS, or a related field, plus at least eight years of experience in IT consulting, business analysis, or a related field; equivalent work experience may substitute for the degree requirement.

Responsibilities

  • Provide early engagement and architecture consulting support for Azure Platform capabilities.
  • Engage proactively with application teams, engineering, operations, and vendors to drive product capability delivery.
  • Advocate for application teams and support roadmap alignment for new cloud capabilities.
  • Support applications as a trusted advisor from project intake to go-live.
  • Align schedules and own delivery of platform environments based on agreed application needs.
  • Conduct or oversee business-specific projects by applying subject-area expertise, promoting adherence to procedures and policies, developing work plans for business priorities and deadlines, determining and carrying out processes and methodologies, coordinating and delegating resources, partnering internally and externally on business decisions, solving complex problems, escalating issues or risks, monitoring progress and results, identifying improvement opportunities, evaluating recommendations, and influencing completion of project tasks by others.
  • Build relationships with cross-functional stakeholders, communicate information and advice to drive projects forward, influence team members, respond to and seek performance feedback, adapt to competing demands and new responsibilities, provide feedback including upward feedback to leadership, mentor junior team members, and develop and execute plans to build on strengths and improve opportunity areas.
  • Develop requirements, or lead a team of IT consultants in developing requirements, for complex or specialized process or system solutions spanning multiple business domains in partnership with stakeholders and relevant IT teams.
  • Use multiple business requirements-gathering methodologies, such as SMART, to identify enterprise business, functional, and non-functional requirements.
  • Lead and oversee development and documentation of comprehensive business cases assessing costs, benefits, return on investment, and total cost of ownership for complex solution proposals.
  • Provide insight, guidance, and recommendations as applications, systems, and processes evolve toward a desired future state, using an understanding of how current processes affect enterprise business operations.
  • Map current-state processes against future-state processes.
  • Define the impact of requirements on upstream and downstream solution components.
  • Advise and influence senior management and business leaders on integrating requirements with current systems and business processes across the enterprise.
  • Review, evaluate, and prioritize value gaps and opportunities for process enhancements or efficiencies.
  • Influence solution design by providing insight and consultation during design sessions with IT teams to translate requirements into workable business solutions.
  • Recommend and advocate for additional data or services needed to address key business issues related to process or solution design.
  • Participate in evaluating third-party vendors as directed.
  • Lead development, implementation, and maintenance of standardized tools, templates, and processes to drive continuous process improvement across the enterprise.
  • Recommend and advocate for regional and national process improvements aligned with sustainable best practices and the strategic and tactical goals of the business.

Desired Qualifications

  • Four years of experience working for a health care organization.
  • Four years of experience working for an IT organization.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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