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WarrCloud

End-to-end warranty processing for dealerships

Warranty Bots Automation Manager

Data ManagementConfirmed live in the last 24 hours
Full-timeRemote in USA$68k - $75k

About the Job

Requirements

  • In-depth understanding of data requirements for one or more automotive OEM warranty submissions across all claim types, including manufacturer campaigns and recalls, maintenance services, pre-delivery inspections, limited production options, fleet, sublets, and rentals.
  • Proven experience curating complex data sets for labor operation codes for automotive manufacturers or dealership fixed operations departments.
  • Ability to reference OEM and third-party labor catalogs and understand U.S. state-by-state legal requirements.
  • History of collaborating with Service Delivery, Product Management, and Engineering teams to develop data management solutions.
  • Ability to work cooperatively with Service Delivery and Customer Success teams to verify curation accuracy and account for dealer or Warranty Specialist process deviations.
  • Completion of the Culture Index survey is required for further consideration after advancing in the selection process.

Responsibilities

  • Curate complex data sets for automotive manufacturers and fixed operations departments, including catalogs for vehicle repair services, maintenance schedules, parts, and labor operations and times.
  • Maintain a curated content database or library for internal teams.
  • Use WarrBots and WarrInsights to organize and categorize content; regularly review failures and update existing content to remove automation blockers.
  • Monitor warranty OEM and industry trends and emerging topics to anticipate content needs.
  • Derive and use insights and recommendations for content improvement and optimization to increase automation for OEM teams and their clients.
  • Collaborate with Product Management to develop data management tools that meet industry standards and client requirements.
  • Conduct in-depth research and analysis for data integrations and new feature implementations to improve catalog curation.

Desired Qualifications

  • Experience working at a growth-stage startup.
  • Familiarity with creating and implementing regular expressions (Regex).
  • Experience applying semi-automated bots and reviewing fully automated bots for claim processing.

About the Company

WarrCloud

End-to-end warranty processing for dealerships

WarrCloud helps automotive dealerships improve warranty processing by providing technology and licensed warranty professionals for end-to-end claims management, with options for on-site support or full outsourcing. It integrates with dealership management systems (DMS), confirms OEM payments, and handles technician payments to streamline claims. The company differentiates itself by combining warranty processing expertise with technology to speed up claims and reduce costs, with results like over 60% cost reductions, up to 10% higher reimbursements, and claims processed up to five times faster. Its goal is to lower warranty processing costs and processing time so service departments can serve more customers and grow gross profit.

Company size
51-200
Company stage
Series B
Total funding
$29.5M
Headquarters
St. Louis, MO
Founded
2017

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