Attention to detail and a commitment to operational excellence.
High energy and willingness to learn and improve operations.
Responsibilities
Analyze, improve, and take ownership of key parts of the operational flow to improve operations continuously.
Analyze operational data to identify optimization opportunities.
Design and implement processes to optimize customer experience and financial efficiency.
Set up tools and dashboards to provide an accurate view of operations and ensure data cleanliness.
Manage and train Warehouse Technicians on the floor to ensure quality and speed of execution.
Work closely with the Tech, Finance, and Marketing teams to support fast growth and expansion.
The Operations team’s role is to build and improve our processes in order to offer a seamless customer experience. Our goal is to build the most efficient, highest-quality and safest operation at scale, so we can refurbish over 1 million E-bikes in the next 4 years!
Analyze, improve and take ownership of key parts of our operational flow, so that our operations get better every day
Go deep into our data to find optimization opportunities
Design and implement processes to optimize customer experience and financial efficiency
Set up tools and dashboards to get an accurate view on operations and ensure data cleanliness
Manage and train Warehouse Technicians on the floor to ensure quality and speed of execution
Work closely with the rest of the company (Tech, Finance, Marketing) to support fast growth and expansion
Strong academic background
Proficiency in German and English
Great problem solving skills
Attention to details and obsession for operational excellence
High energy and a willingness to learn and to improve our operations every day!