Director of Operations

• Provide executive-level leadership across warehouse, customer service and sales operations, driving results and upholding company standards.

• Build, develop and lead a team of 700+ employees, including senior leaders, with a focus on performance, accountability and long-term talent development.

• Drive operational excellence, using data and reporting to identify improvement opportunities and maintain best-in-class service levels.

• Establish clear goals and expectations across all levels, reinforcing Uline’s high standards and customer-first culture.

• Lead operational audits, performance reviews and continuous improvement efforts across functions.

• Partner with corporate leaders to align strategy with overall business objectives.

Minimum Requirements

• Bachelor's degree. MBA preferred.

• 15+ years of experience leading large employee teams (500+) across multiple functional disciplines.

• Proven ability to recruit, develop and retain high-performing leaders.

• Strong background in operational leadership, performance management and data-driven decision making in a fast-paced, high-performance environment.

• Experience in B2B or e-commerce environments is a plus.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

• Multiple bonus programs.

• Paid holidays and generous paid time off.

• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• Best-in-class, clean, modern facilities.

• First-class fitness center and nearby walking path.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

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