Team Lead – Site Reliability Engineer

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. 

Does working with some of Canada’s most talented minds in innovation supporting retail, digital consumer solutions and analytical platforms excite you? Loblaw Technology powers some of Canada’s most game-changing retail solutions, giving our customers the ability to live their lives well.

Come work with a team that values diverse ideas, fosters a culture of inclusion and develops our talent from within. Loblaw Technology gives you the chance to excel and helps you to strive for success in a big way. Keep reading to learn more!

Team Lead – Site Reliability Engineering, Brampton, ON
 
We're looking for an experienced engineering leader to shape and advance our Site Reliability Engineering practice. In this role, you'll lead a team of talented SREs while driving the strategy, standards, and operational excellence that enable reliable, scalable, and secure platforms across the organization.
 
Balancing technical leadership with people leadership, you will influence engineering direction, guide critical operational decisions, and partner across engineering, infrastructure, security, and product teams to continuously improve reliability, automation, and platform resilience. You will play a key role in building a high-performing team and fostering a culture of ownership, accountability, and continuous improvement.
 
What You’ll Do:
 

• Drive Reliability Strategy – Define and advance reliability engineering practices that improve availability, scalability, resilience, and operational excellence across our platforms. Establish engineering standards and champion a culture of reliability by design. 

• Influence Engineering Direction – Partner with engineering, infrastructure, security, and product leaders to establish reliability standards, align priorities, and drive strategic initiatives that improve engineering effectiveness across the organization. 

• Build and Lead a High-Performing SRE Team – Mentor, coach, and develop engineers while driving hiring, workforce planning, performance management, succession planning, and career development. Foster a culture of ownership, accountability, collaboration, and continuous learning. 

• Lead Operational Excellence – Own incident management practices, guide major incident response, drive blameless postmortems, and ensure long-term improvements that strengthen platform resilience and operational maturity. 

• Drive Automation Strategy – Champion automation-first principles and invest in tooling that improves developer productivity, reduces operational overhead, and increases platform reliability. 

• Lead Infrastructure Engineering Practices – Establish best practices for Infrastructure as Code, platform provisioning, configuration management, and Kubernetes operations while promoting consistency, security, and scalability. 

• Advance Platform Delivery – Guide the evolution of CI/CD capabilities and deployment practices to enable secure, scalable, and reliable software delivery.

What You Bring:

• Proven experience leading Site Reliability Engineering, Platform Engineering, or Infrastructure Engineering teams in large-scale, production environments. 

• Demonstrated success building, mentoring, and leading high-performing engineering teams while influencing technical strategy and organizational outcomes. 

• Proven ability to influence technical direction, drive strategic initiatives, manage competing priorities, and build strong partnerships across engineering, infrastructure, security, and product teams. 

• Experience defining engineering standards, operational processes, and best practices that improve reliability and scalability across multiple teams. 

• Experience leading major incident response, driving blameless postmortems, and implementing continuous improvements to strengthen operational resilience. 

• Deep expertise in Site Reliability Engineering principles, including service level objectives (SLOs), service level agreements (SLAs), error budgets, capacity planning, and resilient system design. 

• Extensive experience designing, deploying, and operating Kubernetes platforms at scale, including distributed and edge computing environments. 

• Hands-on experience designing and operating cloud infrastructure on AWS, Azure, or GCP, leveraging Infrastructure as Code technologies such as Terraform and configuration management tools like Ansible. 

• Strong knowledge of observability and operational excellence practices, including monitoring, logging, alerting, and distributed tracing using tools such as Prometheus and Grafana. 

• Strong software engineering and automation skills, with proficiency in Python, Bash, Go, or similar scripting languages. 

• Strong understanding of enterprise application ecosystems, including Java-based applications and their operational characteristics. 

• Experience managing and optimizing enterprise database platforms, including DB2, SQL Server, and PostgreSQL.

What Loblaw Offers You

We offer flexibility and balance, and an environment that sets you up for success no matter where your workspace is located.

Here, you will find a great team to help you achieve your goals as you help us achieve ours! Work in our fast-paced, exciting Technology environment, helping our stores, colleagues and customers every day.

Loblaw colleagues also enjoy:

· Work Perks Program

· On-site Gym, Basketball & Volleyball courts, Ice Rink, Groceries delivered to work via PC Express, Dry Cleaning services (1PCC Office)

· Tuition Reimbursement & Online Learning

· Pension & Benefits

· Paid Vacation

If you’re up to the challenge, then we would love to hear from you. Apply today, and get the process started.

Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. At Loblaw, we celebrate diversity and strive to build a culture of inclusion where differences are embraced, valued and supported. We are committed to being an equal opportunity employer and encourage people from all backgrounds and identities to apply to our jobs. Accommodation in the recruitment, assessment, and hiring process is available upon request for applicants with disabilities.

We thank all candidates for their interest but please note, those candidates who meet the minimum requirements for the position will be contacted.

www.Loblaw.ca/careers

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Hiring Range / Échelle salariale à l’embauche :$128,000.00 - $176,000.00 / 128.000,00$ - 176.000,00$ (per year / par an)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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