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Abano Healthcare

Dental practice management and support network

Receptionist

Part-Time
No salary listed
Entry
Morley, Australia
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • Previous experience in reception, administration, or customer service.
  • A friendly and confident approach when dealing with patients.
  • Strong organisation and attention to detail.
  • The ability to stay calm and prioritise when things get busy.
  • Good communication skills and a professional manner.
  • Reliability and a genuine willingness to help the team.
Responsibilities
  • Greet patients and provide customer service.
  • Manage appointments and clinician schedules.
  • Answer phone and email enquiries.
  • Process payments and health fund claims.
  • Maintain accurate patient records.
  • Support the team with day-to-day administration tasks.
  • Help ensure the smooth operation of the practice.
Desired Qualifications
  • Dental reception experience using EXACT.

About the company

Abano Healthcare coordinates a large Australasian network of dental practices by delivering operational, clinical and administrative support to partner clinics. Its platform centralises core functions such as business operations, finance, marketing, IT and HR across branded practices like Maven Dental, Lumino The Dentists and 1300SMILES. This setup helps hundreds of locations and over 700 clinical partners focus on delivering high-quality dental care. Its goal is to improve efficiency, enable clinicians to grow their practices, and provide patient-centered oral health services across the region.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Auckland, New Zealand

Founded

1999

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Simplify's Take

What believers are saying

  • January 2025 gross revenue reached $338.9m, supporting continued expansion.
  • Abano serves roughly half-a-million patients, giving recurring demand across both countries.
  • 2026 SnapLogic modernization should lift back-office efficiency and reduce operating friction.

What critics are saying

  • 2025 growth relied on acquisitions, which strains integration and capital discipline.
  • Abano's 2025 EBITDA was $32.7m, leaving limited cushion against practice underperformance.
  • Any dentist defections at Lumino or Maven would damage the platform quickly.

What makes Abano Healthcare unique

  • Largest trans-Tasman DSO, spanning Lumino, Maven Dental, and 1300SMILES.
  • January 2025 revenue rose 8% to $279.3m, showing scale leverage.
  • 2021 1300SMILES acquisition created a broader Australia-New Zealand platform.

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Benefits

  • Training Programs
  • Mentorship Program

Growth & Insights and Company News

6 month growth

42%

1 year growth

45%

2 year growth

45%
AVCJ
Aug 24th, 2021
BGH-owned Abano to buy Australia dentistry business | AVCJ

Abano Healthcare, a New Zealand dentistry chain owned by BGH Capital and Ontario Teachers’ Pension Plan (OTPP), has agreed to acquire Australian peer 1300 Smiles for an enterprise valuation of A$165 million ($120 million).