Full-Time

Floor Manager

Coach

Posted on 11/8/2024

Nike

Nike

10,001+ employees

Designs and sells athletic footwear and apparel

Consumer Software
Social Impact
Consumer Goods

Junior, Mid

Bicester, UK

Category
Supply Chain Management
Warehouse Operations
Operations & Logistics
Required Skills
Inventory Management
Data Analysis
Requirements
  • A passion for NIKE and/or love of sport
  • Experience in retail and/or leadership positions
  • Very good command of English language (written and spoken)
  • Experience and competency in serving exceptional consumer service
  • Ability to coach and develop a strong team
  • Strong focus on communication
  • Flexibility to work in shifts and on weekends
Responsibilities
  • Using your expertise in the field of exceptional consumer service to serve and deliver a premium brand experience to our consumers
  • Leading, coaching and motivating the employees in your department and ensuring an excellent work atmosphere
  • Managing the daily business in your department to reach sales targets (incl. digital services, visual merchandising, salesfloor)
  • Identifying and improving areas based on feedback given by consumers
  • Being a brand ambassador for NIKE’s initiatives including training your team
  • Ensuring that the store complies with all NIKE standards and guidelines
  • Cooperating with your business partners across stores and HQ
  • Leading a team who can deliver efficient receiving of product, inventory accuracy to visual presentation standards
  • Ensuring the smooth process of all inventories warranting our sales floor is always full, presentable and achieve brand standards
  • Working alongside departments leads who will oversee the individual components (product receiving and visual presentation) whilst you will be responsible for the overall product journey in store.
  • Being responsible for monthly initiative launches
  • Using our reporting tools to make the best commercial decisions
  • Achieving accurate inventory to fulfill digital orders
  • Ensuring the team is equipped to deliver the highest quality athlete experience
  • Leading team Engagement on NIKE Community Ambassador activities
  • Partnering with senior store leadership, you will oversee the hiring processes including onboarding
  • Being responsible for store scheduling
  • Working collaboratively with store team to implement & maintain a positive NIKE culture
  • Leading by example and the delivery of our sales floor service and bring the consumer journey to life
  • Ensuring the team is equipped with brand knowledge regarding all aspects consumer service including digital service enablers
  • Completing specific training and share completion with athlete services
  • Using data and analytics to provide insights and partner to achieve continuous improvement with senior store leadership

Nike designs and sells footwear, apparel, equipment, and accessories for athletes and everyday consumers. The company stands out in the competitive sportswear market by fostering brand loyalty through continuous product innovation and endorsements from high-profile athletes. Nike generates revenue through retail stores, online sales, and a membership program that offers exclusive access to products. Committed to sustainability, Nike aims to reduce its environmental impact while delivering high-quality products and exceptional retail experiences.

Company Stage

IPO

Total Funding

N/A

Headquarters

Beaverton, Oregon

Founded

1964

Simplify Jobs

Simplify's Take

What believers are saying

  • Nike's limited-edition releases, like with Chocolate Skateboards, drive consumer excitement.
  • Investment by Erste Asset Management shows confidence in Nike's growth potential.
  • Nike's expansion in international locations boosts brand visibility and potential sales.

What critics are saying

  • Emerging brands like On Running and Hoka challenge Nike's market position.
  • Direct-to-consumer brands offer personalized experiences, pressuring traditional retail models.
  • Geopolitical tensions could impact Nike's manufacturing operations in Southeast Asia.

What makes Nike unique

  • Nike's collaborations, like with Isamaya Ffrench, merge beauty and fashion effectively.
  • Seasonal launches, such as the Dunk Low 'Floral Swoosh', keep Nike's offerings timely.
  • Nike's flagship store at Dubai Airport enhances brand visibility in high-traffic locations.

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