Disaster Workforce Engagement Manager
American Red Cross
Disaster Workforce Engagement Manager
American Red Cross
Delivers disaster relief and blood services
Job Description:
Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
The ideal candidate will reside within 50 miles of the Portland, Oregon Chapter. This role is not eligible for relocation assistance.
WHAT YOU NEED TO KNOW (Job Overview):
As a Disaster Workforce Engagement Manager, you will guide, lead and support teams of trained volunteers to deliver comfort and care in times of disaster. Primary responsibilities include building, sustaining, and energizing the volunteer workforce to create and maintain a foundation of continuous and robust volunteer engagement using established processes and collaborating with volunteer services staff. You will work with volunteers to ensure that the communities you serve are ready to respond to disasters
Join us in meeting the needs of continuous disaster response! Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and exposure to different types of disasters. Allowances may be provided for personal circumstances and local response activity. Employees must meet all training and physical capacity requirements for deployment.
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
1. Empower Volunteers: Facilitate and support a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming as well as ensure disaster cycle services are delivered in a rapid, accessible, and equitable manner, both culturally and linguistically, to meet the urgent, disaster-caused needs of our clients, with a focus on frontline communities.
2. Support the Program: Assist with the successful implementation of either specific disaster cycle services program activities, or a specific disaster cycle services function within an assigned geographic area.
3. Mission Capacity Building: Engage disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.
4. Engage Community: Support local efforts to prepare and mobilize communities and engage partners to prepare for, respond to, and recover from disasters and emergencies.
5. Manage in a Matrix: Implement plans to meet assigned targets for volunteer engagement and volunteer-led Disaster Action Team response to local home fires or support specific function tasks within assigned geographic area.
6. Know Your Communities: Act as the local point of contact for partners and communities. Partner with local organizations and leaders supporting frontline communities and community resiliency before, during and after disasters.
7. Ready to Respond: Participate in disaster response operations in the region in alignment with the Disaster Cycle Services Concept of Operations,
upon completion of training requirements.
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
- Education: Bachelor's degree required, or equivalent combination of education and related experience required.
- Experience: Minimum 5 years of related experience with building, mobilizing, leading, and developing volunteer teams to execute a social services program or service.
- Travel: Travel may be required. For positions applicable to Disaster Services, deployment to disaster operations outside the assigned region is required. A current valid driver's license and good driving record is required.
REQUIRED SKILLS AND ABILITIES:
RESIDENCY REQUIREMENTS
· Chapter-based positions: Geographic Community Disaster employees are expected to work daily in their assigned geographic area to engage and mobilize communities and support volunteers.
· Regional positions: Regional leadership and functional employees are expected to work daily within their region's geographic area to provide leadership and functional support, engage and mobilize communities, and support volunteers.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business offices with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
· Experience recruiting, training, supporting, and recognizing volunteers in community-based or mission-driven environments.
· Proven ability to develop, implement, and evaluate programs, projects, or community engagement initiatives that drive measurable outcomes.
· Strong relationship-building skills with community partners, stakeholders, volunteers, and diverse populations.
· Demonstrated flexibility, adaptability, and resilience while managing changing priorities in a fast-paced environment.
· Self-motivated with the ability to work independently, take initiative, and effectively manage multiple projects and deadlines.
· Experience coordinating events, trainings, outreach activities, or volunteer engagement programs.
· Strong communication and presentation skills, with the ability to influence and engage audiences at all levels.
· Proficiency with technology, databases, virtual meeting platforms, and Microsoft Office applications.
· Experience working with geographically dispersed teams and balancing both field-based and virtual responsibilities.
· Knowledge of community outreach, volunteer engagement, disaster services, preparedness, or nonprofit operations is preferred.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
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Delivers disaster relief and blood services
The American Red Cross provides emergency relief and humanitarian aid by mobilizing volunteers, donors, and staff to respond to disasters and everyday needs. Its main activities include collecting and supplying blood, running disaster response operations, offering life-saving training (such as CPR and first aid), supporting military families, and promoting preparedness in communities. The organization works by coordinating volunteers, managing blood banks and donation drives, deploying resources during emergencies, and teaching people essential emergency skills. What sets it apart from many other aid groups is its nationwide network and established infrastructure that combines disaster response, blood services, and preparedness programs under one umbrella, backed by a steady flow of donations and volunteers. The goal is to prevent and relieve human suffering by being ready to help at any time, at home and around the world.
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