Who We Are
The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bulk bags of highly-processed mystery pellets with a personalized subscription service that sends healthy, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.
To date, The Farmer’s Dog has delivered over 300 million meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.
Where You’ll Come In
The Manager of Scientific Communications will play a crucial role in scaling all efforts related to and involving vet professionals and drive impact through ownership, development and optimization of all nutritional, scientific and medical content, tools, and products. The Manager of Scientific Communications will ensure education and communications are medically appropriate, deliberate, engaging, and add value for consumers, veterinary professionals, and the internal TFD team. You are a driver who enjoys both strategy and execution, and have proven experience implementing high-impact initiatives. You will be responsible for accelerating consumer and veterinary professionals’ on their journey of trust in and advocacy of TFD.
A successful Manager of Scientific Communications will take the expertise from their training and background and couple this with their innate desire to stay up to date on the latest trends and breakthroughs in science, push boundaries, and forge new paths. You will leverage internal data and knowledge as well and create meaningful and accurate education to advance the understanding and acceptance of our products with both veterinary professionals and consumers. You will work closely with the Veterinary Professional Affairs and Relations team to enhance the knowledge of vet pros and drive them through their journey from awareness to advocacy, as fast as possible. You will take your own knowledge of the veterinary space, and pair it with the deep understanding we have of veterinary professionals and how they want to engage with us, to create best-in-class, impactful experiences and education. You will work cross-functionally to execute everything/anything, and are equipped to advocate for prioritization and resources to bring products and experiences that benefit vet pros and customers to life. You’ll have the opportunity to take the foundation we have in place today for our customers and vet professionals and evolve it, while maintaining accuracy and personalization.
This role requires us to completely reimagine how we interact with and educate the veterinary profession, thereby enabling them to maximize their care for their patients. Fundamentally, we want to drive meaningful shifts in an industry that is desperate for change. We don’t believe this is possible by blindly accepting ‘best practices’ or operating how the rest of the industry operates. Instead, we will be tireless to ensure that we fully understand vet pros’ problems and design reimagined solutions to help them and our customers in profound ways.
How You’ll Make An Impact
- Own, lead and adapt the holistic education strategy for the veterinary space, including being deeply involved in measuring its effectiveness
- Support Veterinary Professional Affairs and Relations (VPAR) in the creation of all medical and educational content, including but not limited to webinars, CE and lunch and learns + affiliated educational material
- Write and speak as an expert in this space in elements such as white papers, webinars, trade shows, veterinary schools, and other industry events
- Engage with fellow veterinary professionals in a variety of manners, from working with KTLs/KOLs for events, to interacting with generalists who reach out to our CX teams or have detailed, medical and nutritional questions that are not answered with existing material or benefit from a personalized interaction
- Educate the consumer audience through written and audio-visual media to drive their understanding of nutrition and high level care for their pets
- Liaise with R&D as a thought partner on new and existing medical studies and products
- Work with consumer research and the VPAR team to propose new research, learn about content needs, and adjust new and existing materials based on constant, regular feedback we receive from the veterinary profession
- Work with our Brand and Legal teams on accurate and scientific medical and educational content that faces the public, including claims and support the building of and maintenance of a repository of appropriate comms that can be leveraged across the organization
- Adapt to the diverse demands of each effort, maximizing the power of our digital, physical, and in-person channels and partnering appropriately with stakeholders including customer experience, product, engineering, consumer research, R&D, brand, scientific communications, design, FSQR, and operations
- The growth team has five principles that describe our approach:
- Holistic thinking: We know that nothing exists in a silo.
- Disciplined prioritization: We need to bring perspective, clarity, and guidance to the team.
- Data-driven decision-making: We use first principles and are skeptical. We establish context.
- Proactive collaboration: We build vast common knowledge and encourage synchronous, streamlined work from our colleagues and diversity in problem-solving.
- Execute for impact: We are responsible for the growth of the business and the perception of our brand. We are resilient, accountable and relentless.
- You will travel with the Vet Professional Team to Conferences or speaking engagements <10-20% travel required
We’re Excited About You Because
- You are a U.S. licensed veterinarian preferably a diplomat of ACVIM (or are residency-trained and board eligible in the same college)
- You are a passionate educator and enjoy building and delivering powerful, scientifically backed stories in written and verbal formats (incl. public speaking)
- You are a versatile and creative self-starter, energized by multi-channel work
- You are proactive, always on the lookout for new opportunities and solutions.
- You are highly organized and motivated. You have natural drive and you work hard.
- You are an end-to-end owner and feel a sense of full responsibility for our mission
- You love to be challenged by your work and are excited to tackle sophisticated, tricky problems without any standard off-the-shelf solutions.
- You are intensely curious about the unknown, skeptical, and eager to understand ‘why’
- You have excellent problem-solving skills and can manage, sequence, and prioritize tasks effectively.
- You are eager for speed with a work small/think big mindset and have a proven track record for experimentation and relentless iteration.
- You’re not afraid to disagree, and yet you can also comfortably admit when you were wrong.
- You have an unfailing customer-centric mentality and crave collaboration
Office Guidelines
The office is open and available for all, Monday through Friday. We ask all team members to be in office a minimum of 2-3 days a week to build a collaborative and invested environment to foster our unique in-person culture we are proud to have. The office policy is subject to change at company discretion.
Our DEI Philosophy
Our company’s mission is rooted in deep, genuine care for dogs – and for the people who love them. As an organization we are full of individuals who are unique in many ways, but all united in a mission of providing true peace of mind to dog lovers everywhere. Fixing this industry and improving the lives of pets and their people will be a difficult, decades-long endeavor. We believe the best use of our time, energy, and resources as a collective team is to focus on this mission, and on supporting our team to do their best work and be their best selves. In support of this we’re committed to hiring and supporting a diverse workforce, and investing in internal structures, opportunities, hiring/promotions processes, and training that create and sustain an inclusive team. We strive to provide an experience at TFD that will be invested, meaningful and memorable as we progress on the journey to reimagine how we feed and care for our pets.
A Few of Our Best Benefits
- Market-competitive compensation and equity packages
- Comprehensive Healthcare, Dental, and Vision
- 12 week paid parental leave
- Competitive 401k plan with company match
- Flexible PTO and WFH policy
- Relocation Assistance
- Discounted fresh food for your pup
- Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug
We commit to building a competitive compensation package and company environment for all individuals to thrive. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically. For this role the anticipated hiring base compensation range is $140,000 - $160,000 USD.
Annual and the compensation offered will include a robust market competitive package of base and equity. In addition to your base compensation offer you will also receive equity ownership in the company. More information about the value of this equity will be shared at the time of offer. This range is representative of NYC Market Data if you are applying to this role outside of the NYC area the range may change.
Equal Employment Opportunity Statement
The Farmer’s Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.
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