Stock retail items, crayons, and menus at the host stand.
Greet and bid farewell to every guest.
Help guests navigate the different areas of the pub.
Manage the waitlist and quote accurate wait times.
Communicate with servers and support staff about table availability.
Discuss and sell retail products and packaged beer.
Take-to-go orders by phone and in person, and quote accurate wait times.
Answer all phone calls professionally.
Keep the pub clean by spot-sweeping floors, dusting railings, and cleaning windows.
Pre-bus tables as guests finish plates and drinks.
Communicate orders to the server when asked.
Completely bus and wipe tables when guests leave, sweeping when necessary.
Support the host and food runner.
Assist in all areas of the pub, including the bar, dining area, and entry.
Keep the server line stocked with ketchup, water, ice, and rolled silverware.
Follow the expo's directions and deliver the correct food to the correct table and seat position.
Help expedite food when the expo is off the line.
Help the busser in the dining room when no food is coming up.
Communicate 86 items to front-of-house staff.
Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?
Job Title: Host/Support
Location: Karbach Restaurant & Patio
Position Type: Part-Time
Position Overview
Karbach Brewing Company is looking for a dynamic and hospitality-driven Host to join the team at Karbach Restaurant & Patio.
As a member of the support staff, you are the face of our Pub! Often times you will be the first person the guest meets when they walk in and the last one they talk to on the way out.
As the main person at the host stand you are responsible for greeting guests and finding how to best guide them through the Pub. You should be able to speak confidently about all our in-house and-to-go options as well as all retail items. In addition to helping guests, you are also expected to provide support for servers and bartenders including: running food & drinks, and bussing tables.
The support staff is one team and every member must be able to work together to ensure a successful shift.
Duties:
Host:
Stock retail, crayons, and menus at host stand
Greet and de-greet every guest
Help guests navigate different areas of the Pub
Manage waitlist and quote accurate wait times
Communicate with servers and support team about table availability
Talk about and sell retail and packaged beer
Take to go- orders over the phone and in person, and quote accurate wait times
Answer all phone calls professionally
Busser:
Keep pub clean: spot sweep floor, dust railing, clean windows
Pre-bus tables as guests finish pates/drinks
Communicate orders to the server when asked
Completely bus tables when guests leave and wipe it down (sweep when necessary)
Help support host and food runner
Assist in all areas of the pub: bar, dining, entry
Runner:
Keep server line stocked: ketchup, water, ice and rolled silverware
Listen to expo’s directions and take correct food to the correct table and seat position
Help expedite food when the expo is off the line
When there is no food coming up, help busser in the dining room
Help communicate 86’s to FOH staff
COMPANY:
At Karbach, our beer is Crafted for Fun, and we think where you work should be too. We don’t take ourselves too seriously, but you can be damn sure we take our beer seriously. And like our beer, we strive for our workplace to bring all kinds of people together. Whether our folks are brewing beer, operating behind the scenes, or serving in our pub, it’s their passion, grit, and attitude that make it all happen. We make quality beer and hire quality people. Right now, we’re looking to hire a Brewer I to our team. We are an equal opportunity employer, accommodations are available upon request.