Vice President Technical Services

Updated on 5/17/2024

Open Farm Pet

Open Farm Pet

51-200 employees

Offers premium, ethically sourced pet food

Consumer Goods


Remote in USA

Required Skills
Customer Service
  • Bachelor’s or master’s degree in food science, Microbiology, Chemistry, or a related field. A PhD considered a plus.
  • Strong knowledge of HACCP, BRC, SQF and Food safety / Quality Management programs.
  • Deep experience in food quality and safety management, including in a leadership role, preferably in the meat processing and/or pet food industries.
  • Extensive knowledge of food processing technologies, particularly related to meat.
  • Proven track record of developing and implementing successful quality assurance and food safety programs.
  • Strong leadership and team management skills, with the ability to inspire and motivate a diverse team.
  • Excellent communication and interpersonal skills, capable of working effectively with cross-functional teams and external partners.
  • Deep understanding of regulatory requirements and certifications related to meat safety and, ideally, pet food.
  • Strategic thinker with strong analytical and problem-solving skills
  • Develop and implement comprehensive quality assurance and food safety strategies across the supply chain, from sourcing to manufacturing to distribution.
  • Lead and manage both the Food Safety and Quality Assurance (FSQA), and Research & Development (R&D) teams, setting clear objectives, and ensuring continuous improvement in processes and outcomes.
  • Ensure compliance with all relevant local, national, and international regulations and standards, including USDA, FDA, and Open Farm’s certification requirements (i.e., Global Animal Partnership, Certified Humane, OceanWise, MSC/ASC).
  • Work closely with Procurement and Co-Manufacturing teams to establish quality and safety criteria for raw materials and production.
  • Oversee the development and maintenance of a robust Hazard Analysis Critical Control Point (HACCP) system and ensure all products are manufactured in a safe, hygienic environment.
  • Lead crisis management efforts in response to any quality or safety issues, including recalls, and ensure transparent communication with consumers, regulators, and other key stakeholders (e.g., senior leadership team).
  • Lead Open Farm’s R&D function that drives nutrition, better pet food formulation, process engineering, ingredient technology and innovation advances that improve how we feed our pets.
  • Foster a culture of quality and safety throughout the organization, promoting continuous education, training, and awareness among employees.
  • Collaborate with Marketing and Customer Service teams to communicate quality and safety standards and initiatives to customers and the public where relevant.
  • Stay abreast of industry trends, innovations, and regulatory changes that impact food quality and safety, and adjust strategies accordingly.
  • Serve on the Senior Leadership Team and contribute perspective to overall strategic direction for the organization.
  • Bring a desire to roll up your sleeves and dig into the details to ensure all aspects of Open Farm’s FSQA strategy and protocol are best-in-class.

Open Farm offers premium pet food and treats that prioritize ethical sourcing and sustainability, ensuring the well-being of pets through high-quality ingredients. Working at Open Farm allows employees to contribute to a healthier planet and happier pets while being part of a culture that values animal welfare and environmental responsibility. As a leader in the ethical pet food industry, Open Farm fosters a nurturing work environment for those who are passionate about making a significant, positive impact on pet health and sustainability.

Company Stage


Total Funding



Toronto, Canada



Growth & Insights

6 month growth


1 year growth


2 year growth