Customer Service Representative

Job Description

Join our dynamic team as a Customer Service Representative at our Pevely, United States location! We're looking for an enthusiastic and customer-focused individual to provide exceptional service and support to our valued customers.

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Deliver a great customer service experience by addressing inquiries, resolving issues, and ensuring customer satisfaction
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness and hygiene standards
• Handle multiple tasks simultaneously in a fast-paced environment
• Lift and move items weighing up to 25 lbs as needed

Qualifications

• Excellent customer service skills with a friendly and positive attitude
• Strong communication abilities, both verbal and listening
• Basic math skills for handling cash transactions
• Ability to follow directions and adhere to company policies and procedures
• Flexibility to work various shifts, including weekends and holidays
• Physical stamina to stand for extended periods and lift up to 25 lbs
• Basic computer skills for order entry and processing
• Ability to multitask and work efficiently in a fast-paced environment
• Team player with a collaborative spirit
• Food handling experience is a plus, but not required
• High school diploma or equivalent preferred
• Must be able to pass a criminal background check

Additional Information

All your information will be kept confidential according to EEO guidelines.