Stylist – Retail
Posted on 2/6/2024
Mejuri

501-1,000 employees

Redefining luxury jewelry through high-quality craftsmanship and community.
Company Overview
Mejuri, under the leadership of CEO Noura Sakkijha, is a modern jewelry company that prioritizes high-quality craftsmanship and timeless design, while fostering a sense of community and self-celebration among its customers. The company stands out in the traditional jewelry industry by focusing on empowering women to purchase jewelry for themselves, rather than relying on gifting. With a clear vision to inspire everyone to celebrate their own moments and memories, Mejuri offers a range of corporate and retail job opportunities, making it an attractive workplace for those seeking to contribute to a progressive and inclusive culture.
Consumer Goods

Company Stage

Series B

Total Funding

$28.1M

Founded

2013

Headquarters

Toronto, Canada

Growth & Insights
Headcount

6 month growth

1%

1 year growth

12%

2 year growth

35%
Locations
Cambridge, MA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Customer Service
CategoriesNew
Sales & Account Management
Customer Success & Support
Requirements
  • Ability to work weekends and outside of work hours as needed
  • Experience with clienteling or building and maintaining strong relationships with customers
  • Innovative thinker with a passion for styling and catering to customers on a personal level
  • Great attention to detail, and highly organized
  • Strong sense of initiative, self-motivated and goal-oriented
  • Ability to work on the sales floor for extended periods of time
  • Ability to work well under pressure and deadlines with excellent problem-solving skills
Responsibilities
  • Interact with customers and drive the business through delivering sales, and outstanding clienteling
  • Take ownership of sales results; focusing on KPI’s such as Average Order Value, Conversion %, and revenue to target
  • Connect with customers and genuinely listen to help find the best items for them
  • Support a memorable and customized customer service experience that focuses on building relationships through the connection and relation of the Mejuri Principles
  • Assist in efficiently checking out customers accurately and promptly
  • Help make informed suggestions that affect the service, and productivity of the selling floor
  • Lead a memorable and exceptional customer service experience that focuses on building relationships through the Mejuri brand story
  • Work with the store team to identify any opportunities to improve the daily operations of the store
  • Minimize and mitigate shrink by using loss-prevention techniques
  • Support all transaction types within our OMNI business including purchases, returns, exchanges, phone sales, BOPIS and BORIS transactions ensuring we exceed expectations with each interaction
  • Support monthly inventory counts including preparation, execution, and verification
  • Support with the day-to-day maintenance of visual displays and product
  • Report any damaged display product or tools
  • Provide feedback relating to gaps and opportunities
Desired Qualifications
  • Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for full-time employees
  • Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees
  • Semi-annual performance reviews
  • Internal coaching department and learning and development to support career growth and plans for everyone
  • A generous product discount