A Journeyman/Journeyperson Parts Technician qualification is preferred, or the candidate should be a second- to third-year apprentice.
Intermediate computer skills, including proficiency with Microsoft Office and Windows.
Attention to detail, organization, problem-solving, and time management skills.
Written and verbal communication skills.
Ability to build and maintain lasting customer relationships.
Ability to perform basic mathematical calculations.
Ability to lift up to 50 pounds.
Responsibilities
Assist customers with parts inquiries in person, over the phone, by email, or through Kenect.
Process customer parts purchases using Point of Rental (POR) and Rentco's procedures.
Supply service technicians with parts ordered through parts requisition forms.
Verify received shipments by checking orders against shipping documents.
Report stock levels to the Service Manager or Branch Manager, follow up on shortages, and report shortages to a manager.
Maintain product and service knowledge through dealer-specific training, including Bobcat, Husqvarna, Stihl, and Honda training.
Keep the parts department stocked and orderly by maintaining minimum and maximum stock levels.
Act as a Counter Sales Representative when required, including working at the front counter on a Saturday rotation.
Desired Qualifications
Journeyman/Journeyperson Parts Technician qualification.
Rentco Equipment Ltd. is a locally owned company with over 60 years of experience serving the Peace Country. Known for our reliable equipment and exceptional service, we support oilfield, construction, and homeowner clients across the region. Our reputation was built on having long-term staff who provide excellent customer service, having a well-stocked inventory of parts, sales, and rental equipment, and by hiring those who are friendly, knowledgeable, honest, and who enjoy working as part of a team.
We are hiring a temporary, full-time Parts Technician to work at our Grande Prairie Head Office until the end of February 2027.
As the Parts Technician, you are responsible for:
Providing excellent customers service in-person, over the phone, via e-mail, or through Kenect by assisting them with their parts inquiries
Processing customer’s parts purchases using Point of Rental (POR) and in accordance with Rentco’s procedures
Supplying service technicians with parts ordered through parts requisition forms
Verifying received shipments by checking order against shipping documents
Reporting stock levels to Service Manager or Branch Manager, following up on shortages and reporting shortages to Manager
Maintaining a high level of product and service knowledge through dealer specific training, such as, but not limited to Bobcat, Husqvarna, Stihl, Honda, etc.
Keeping parts department stocked and orderly by maintaining min and max levels
Acting as a Counter Sales Representative when required including working on the front counter on a Saturday rotation
You have the following education, training, and skills:
Journeyman/Journeyperson Parts Technician (preferred), or 2nd-3rd Year Apprentice
Intermediate computer skills with proficiency using the Microsoft Office suite and Windows
Excellent attention to detail, organization, problem-solving, and time management skills
Excellent written and verbal communication skills
Ablity to build and maintain lasting relationships with customers
Ablity to perform basic mathematical calculations
Ablity to lift up to 50 lbs.
Rentco Equipment offers:
Competitive wages (This position pays $40.20/hr. for a Journeyperson Parts Technician)
Promote from within policy
Employee referral bonus
Fantastic team to work with
Monthly cake days to celebrate birthdays and work anniversaries
You're busy—and we get that! To save time, ensure a great fit from the start, and make sure your resume reaches the right person, please apply online through our careers page and complete the screening questions.