F

Floor & Decor

Multi-channel retailer of hard-surface flooring

Design Supervisor

Retail Store ManagementUpdated on Nov 12
Full-timeChicago, IL, USAIn-person

About the Job

Requirements

  • A BA or AA in Interior Design, six years of interior design experience in lieu of design education, or a combination of education and experience totaling six years is required.
  • Three to five years of leadership or management experience is required.
  • Knowledge of hard surface flooring is preferred.
  • Proficiency in basic mathematical skills is required.
  • Basic computer knowledge, including the Microsoft Office suite, is required.
  • Internal candidates must have 12 months of experience in a Senior Designer position, Assistant Department Manager role, or higher.
  • Ability to build and maintain lasting relationships with residential and professional customers in the industry is required.
  • Ability to communicate consistently and concisely with customers and others throughout project phases is required.
  • Proficient and consistent use of company communication tools and email is required.
  • Ability to understand and use Salesforce, the proprietary Online Design Appointment Scheduler, MyProject, James Martin, and HousPro is required.
  • Participation in a local professional affiliation such as ASID or NKBA is required.
  • Ability to exert 20–50 pounds of force occasionally, 10–25 pounds frequently, and up to 10 pounds constantly to lift, carry, push, pull, or otherwise move objects is required.
  • Ability to use hands and fingers to handle or feel, and occasionally stand, walk, reach, climb or balance, stoop, kneel, crouch, or crawl is required.
  • Ability to work in a warehouse environment with moving vehicles and moderate to noisy conditions is required.
  • Limited travel, including car travel, is required.

Responsibilities

  • Train and develop the design team and drive sales for Floor & Decor.
  • Ensure customers have a positive sales experience by providing exceptional customer service through design services.
  • Hire and develop a dynamic and motivated design team, including conducting performance evaluations.
  • Greet store customers helpfully and support walk-in design needs.
  • Maintain the master store design appointment calendar and schedule appointments for existing and potential customers.
  • Develop clientele through networking, referrals, and leads generated within the store.
  • Provide tile, wood, stone, and accessories advice to homeowners, interior designers, and builders for residential and commercial projects.
  • Design and sell complete, functional, and aesthetically appealing solutions.
  • Manage multiple simultaneous customer projects through all phases, maintaining accuracy, timeliness, and follow-up.
  • Collaborate and communicate with store leadership and employees to manage projects from inquiry to installation and achieve sales and other goals.
  • Support company initiatives and goals by modeling and coaching best practices with store employees.
  • Maintain the Design Center and uphold company visual standards.
  • Engage with current and emerging design trends in the market.
  • Perform other duties as assigned.

Desired Qualifications

  • Knowledge of hard surface flooring is preferred.

About the Company

Floor & Decor

Multi-channel retailer of hard-surface flooring

Floor & Decor operates as a multi-channel retailer focused on hard surface flooring and related accessories. It runs large warehouse-format stores and an e-commerce site, offering tile, wood, laminate, vinyl, and natural stone to DIY homeowners, professional installers, and commercial customers. The company sources directly from manufacturers, bypassing traditional distributors to offer competitive prices and a wide in-stock selection, while also providing services like free design consultations and professional installation partnerships. Its goal is to expand to more than 500 stores in the United States and grow its omnichannel presence to reach a broad customer base.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Atlanta, GA
Founded
2000

Recently Posted Jobs

Explore more opportunities at Floor & Decor

See more jobs