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Smile Brands

Affiliates dental offices to deliver care

Orthodontic Treatment Care Coordinator

Clinical Support & Patient AdministrationUpdated on Nov 10
Full-time$20 - $24 /hr

About the Job

Requirements

  • Previous dental or treatment coordinating experience is required.
  • A positive attitude and willingness to learn are required.
  • Strong communication and customer service skills are required.
  • A team-oriented mindset is required.
  • The ability to thrive in a fast-paced environment is required.
  • The ability to discuss treatment plans and financial options with patients is required.
  • A commitment to creating a welcoming and comfortable patient experience is required.

Responsibilities

  • Present and explain treatment plans clearly and confidently to patients.
  • Review insurance benefits, financing options, and payment arrangements.
  • Support case acceptance through communication and patient education.
  • Coordinate scheduling to maximize provider efficiency and patient flow.
  • Maintain follow-up systems for pending treatment and patient communication.
  • Create a welcoming and positive patient experience from consultation through treatment.
  • Work collaboratively with doctors, clinical staff, and front office teams.
  • Travel between multiple orthodontic offices.

About the Company

Smile Brands

Affiliates dental offices to deliver care

Smile Brands runs a large network of dental care offices by affiliating with independent dental practices. It provides these offices with support services, branding, operations, marketing, purchasing power, and centralized resources so they can manage and grow their practices while delivering dental care to patients. Revenue comes from patient fees and fees related to affiliations. The company differentiates itself through its extensive network of nearly 700 affiliated offices across 30 states, strong scale, and a commitment to social impact via the Smiles for Everyone Foundation, which offers free dental care to underserved communities. The goal is to improve access to quality dental care by enabling independent practices to operate more efficiently and expand their reach, while giving back to communities through charitable programs.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Irvine, CA
Founded
2005

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