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Experience Senior Living

Senior living developer and operator

Care Partner

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timePalm Coast, FL, USANo salary listedIn-person

About the Job

Requirements

  • High school diploma or equivalent.
  • Certified Nursing Assistant or Home Health Aid credentials are preferred but not required.
  • Medication Assistance license or certificate, if applicable under state regulations, is preferred.
  • CPR and First Aid certifications are preferred.
  • Must complete all state- and Experience Senior Living-specified training programs.
  • Able to read and comprehend simple instructions and short correspondence, write simple correspondence, and present information effectively in one-on-one and small-group situations to customers, residents, and other team members.
  • Able to apply common-sense understanding to detailed written or verbal instructions and deal with difficult situations.
  • Able to communicate effectively with management, team members, residents, family members, vendors, referral sources, and outside contacts.
  • Able to make independent decisions.
  • Must communicate in a warm, friendly, and caring manner and have an interest in working with and around senior citizens.
  • Knowledge of customer service principles and practices.
  • Able to work varied schedules, including weekends, evenings, and holidays.
  • Must maintain a neat, clean appearance that complies with the dress code.
  • Able to provide service that addresses customer satisfaction, service failures, and customer needs.
  • Able to present information clearly through spoken communication, read and interpret complex information, talk with residents, family members, and customers, and listen effectively.
  • Able to communicate helpfully while building credibility and rapport.
  • Able to work cooperatively with a group to achieve goals and objectives.
  • Able to act tactfully, maintain confidentiality, foster an ethical work environment, prevent inappropriate coworker behavior, give proper credit to others, and handle situations honestly.
  • Able to remain open to new information, change opinions accordingly, perform varied tasks, shift focus as demands change, manage transitions between tasks, and adapt to varying customer needs.
  • Employment is contingent upon successful completion of background screening in accordance with Florida law and company policy; some positions may require fingerprinting and Level 1 or Level 2 screening.

Responsibilities

  • Assist residents with personal care and activities of daily living as assigned or requested, in accordance with their service plans.
  • Perform assigned daily housekeeping tasks using established procedures and standards.
  • Perform assigned laundry duties.
  • Review and participate in 24-hour reports, shift-change reports, and verbal reports as needed.
  • Assist residents to and from scheduled life-enrichment programs.
  • Promote residents’ personal choices, independence, and spiritual needs as needed.
  • Provide verbal encouragement and support to residents.
  • Prioritize tasks to ensure optimal resident services as requests and needs change.
  • Inform the Director of Health and Wellness when a resident’s needs change.
  • Communicate with other departments about residents’ needs during the shift.
  • Respond promptly to resident pendant or wearable calls.
  • Ensure compliance with new resident-care needs.
  • Maintain established infection-control practices.
  • Report all accidents and incidents to a supervisor as soon as possible, regardless of severity.
  • Maintain the confidentiality of residents’ personal-care information.
  • Honor residents’ personal and property rights.
  • Remain knowledgeable and prepared for emergencies, including disasters, fires, and other emergencies.
  • Help residents transition from home to the community through thoughtful engagement.

About the Company

Experience Senior Living

Senior living developer and operator

Experience Senior Living is a developer and operator of senior-living communities. Its communities may provide independent living, assisted living, and memory care along with dining, activities, and resident services. Development and central teams create and support properties while community staff deliver daily operations and care. Work includes caregiving, nursing, culinary, sales, activities, maintenance, development, and corporate disciplines. The scope is Experience Senior Living and its own community portfolio. Its workforce connects frontline delivery with the specialist, operational, technical, and business teams that support the organization.

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