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Fictiv

Platform for instant custom-part sourcing

Strategic Solutions Engineer - CNC

Implementation & Technical Account ManagementUpdated on Nov 11
Full-timeSan Francisco, CA, USA$175k - $180k /yr

About the Job

Requirements

  • At least 6 years of relevant experience in manufacturing roles such as CNC; candidates with deeper experience are encouraged to apply.
  • A bachelor's degree in Manufacturing Engineering or a related field, or equivalent demonstrated hands-on experience.
  • Expertise in CNC machining processes, including milling, turning, and multi-axis machining, and casting.
  • Fluency in design for manufacturing, cost optimization, and manufacturing trade-offs.
  • Hands-on experience in production-scale manufacturing programs.
  • Ability to interpret and apply engineering drawings and geometric dimensioning and tolerancing (GD&T).
  • Understanding of mechanical assemblies and installation considerations.
  • Experience supporting customer-facing technical discussions.
  • Familiarity with ISO 9001 and AS9100D compliance environments.
  • Willingness and ability to travel 30–40%.
  • Proficiency with Google Workspace and/or Microsoft Office.
  • Proficiency with SolidWorks computer-aided design (CAD), and willingness to perform hands-on CAD work and reverse engineering as needed.
  • Strong verbal, written, and digital communication skills.
  • Ability to walk and stand for extended periods on manufacturing floors and trade show environments, safely navigate industrial areas around heavy machinery, and wear required personal protective equipment.
  • Ability to occasionally lift, move, and position mechanical parts, prototypes, or trade show materials weighing up to 30 pounds.

Responsibilities

  • Serve as a trusted technical advisor for strategic customers with complex CNC manufacturing needs.
  • Lead technical scoping discussions and translate customer requirements into manufacturable, scalable solutions.
  • Support customers through prototype-to-production transitions and anticipate manufacturing risks early.
  • Perform detailed design for manufacturing and design for assembly (DFM/DFA) reviews for CNC-machined components.
  • Evaluate part geometry, tolerances, GD&T, material selection, and finish requirements for manufacturability and cost.
  • Provide cost optimization recommendations based on process selection, feature simplification, and volume scaling.
  • Provide manufacturing-informed input on feasibility, risk, and lead time.
  • Evaluate and advise on mechanical assemblies, including part-to-part fit, stack-ups, tolerance interactions, fastener selection, joint design, assembly access, assembly sequencing, and installation considerations.
  • Help customers identify assembly, serviceability, and field installation risks.
  • Provide feedback to improve downstream assembly efficiency and reduce rework.
  • Review and interpret engineering drawings using GD&T.
  • Perform CAD work, including design updates for manufacturability, parametric 3D modeling and visualization, detailed documentation and drafting with GD&T, CAD optimization from CNC to casting and from 3D printing to injection molding, and reverse engineering.
  • Collaborate cross-functionally with Sales, Operations, Quality, and line-of-business teams.
  • Apply working knowledge of ISO 9001 and AS9100D requirements in customer discussions and internal workflows.
  • Identify quality risks early and ensure proper requirements definition.
  • Support the Marketing team with technical publications, seminars, university lectures, and related activities as needed.

Desired Qualifications

  • Experience with casting, injection molding, and/or additive manufacturing.
  • Prior experience working with external suppliers or contract manufacturers.
  • Ability to use AI tools, such as Claude and other AI assistants, to accelerate DFM analysis, documentation, customer-facing content creation, and day-to-day engineering workflows.
  • Experience integrating AI and large language model (LLM) tools into engineering or customer-facing workflows.

About the Company

Fictiv

Platform for instant custom-part sourcing

Fictiv runs a digital platform that connects buyers with a global network of vetted manufacturing partners to source custom-manufactured parts. It enables low-volume production by providing instant quotes, manufacturability analysis, and on-demand production status updates, eliminating the need for large tooling investments. It also offers design-for-manufacturability consultations via chat or Zoom with technical experts. The company differentiates itself with access to a wide, geographically distributed manufacturing network (across the U.S., China, India, and Mexico) that reduces supply-chain risk and accelerates sourcing for small-quantity runs. Its goal is to make it faster and easier for businesses to source and manage custom parts from design to delivery.

Company size
501-1,000
Company stage
Acquired
Total funding
$193M
Headquarters
San Francisco, CA
Founded
2013

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