NEXTDC

Data centre operator with colocation services

End User Compute Engineer

System AdministrationConfirmed live in the last 24 hours

Full-timePetaling Jaya, Selangor, MalaysiaNo salary listedHybrid

About the Job

Requirements

A minimum of 5 years of experience in end-user computing support and operations, with the ability to work autonomously and own outcomes end-to-end.
Hands-on experience with Microsoft System Center Configuration Manager (SCCM), Intune, Defender for Endpoint, and Entra ID.
Experience supporting audiovisual and collaboration technology, including Teams, Neat, and BrightSign, and IT service management platforms such as ServiceNow.
A Bachelor's degree in Information Technology, Computer Science, or a related field.
Strong communication skills and confidence engaging directly with end users and stakeholders.

Responsibilities

Manage client computing environments, including physical hardware and virtual desktops, to optimize performance and uptime.
Provide on-site and remote technical support, independently diagnosing and resolving hardware, software, and network issues.
Administer identity and access through Microsoft Entra ID.
Administer Windows endpoint management via SCCM and Intune, enforcing compliance and security policies.
Manage device imaging, software deployment, operating system patching, and endpoint security, including Defender and BitLocker, across the fleet.
Support collaboration technology, including Microsoft Teams, Neat meeting room devices, and BrightSign digital signage.
Engage directly with stakeholders to gather requirements and propose and implement solutions.
Lead the evaluation and rollout of new end-user computing technology, from hardware to virtual desktop setups.

Desired Qualifications

Microsoft certifications such as MD-102 or MS-102 are highly desirable.
CompTIA A+ certification is a plus.

Job Description

We're looking for an End User Compute (EUC) Engineer to own the ongoing management, operations, and support of our EUE environment, making sure our people have the hardware, software, and support they need to do their best work. This is a highly autonomous role for someone who can independently assess technical problems, engage stakeholders to understand what they need, and design and deliver the right solution without close supervision.

In this role your responsibilities will include:

Managing client computing environments, including physical hardware and virtual desktops, to optimise performance and uptime
Providing on-site and remote technical support, independently diagnosing and resolving hardware, software, and network issues
Administering identity and access through Microsoft Entra ID
Administering Windows endpoint management via SCCM and Intune, enforcing compliance and security policies
Managing device imaging, software deployment, OS patching, and endpoint security (Defender, BitLocker) across the fleet
Supporting collaboration technology, including Microsoft Teams, Neat meeting room devices, and BrightSign digital signage
Engaging directly with stakeholders to gather requirements and propose and implement solutions
Leading the evaluation and rollout of new EUE technology, from hardware to virtual desktop setups

This opportunity will see you working with world leaders in our space. Join our Malaysian journey now and be an integral part of our ongoing success.

Qualifications

Minimum 5 years' experience in EUC support and operations, with a proven ability to work autonomously and own outcomes end-to-end
Hands-on experience with Microsoft SCCM, Intune, Defender for Endpoint, and Entra ID
Strong communication skills, confident engaging directly with end users and stakeholders
Microsoft certifications such as MD-102 or MS-102 highly desirable; CompTIA A+ a plus
Experience supporting AV/collaboration technology (Teams, Neat, BrightSign) and ITSM platforms such as ServiceNow
Bachelor's degree in Information Technology, Computer Science, or a related field

Additional Information

Seize this exciting opportunity to join one of Asia’s fastest growing DC companies and play a key contributing role in the future of AI and the digital economy
Inclusive, diverse and values-driven working culture
Great opportunities to progress within our company (grow as we grow)

Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.

Make NEXTDC your next move.

About the Company

NEXTDC

Data centre operator with colocation services

NEXTDC operates data-centre facilities across Australia, providing colocation and connectivity services to enterprise, government, cloud, and telecom customers. It rents secure, purpose-built space for servers and bundles power management and interconnection on a recurring monthly basis, with a nationwide network of Tier IV data centres and security features. Its AXON platform enables virtual connections to major cloud providers like Microsoft Azure and AWS, supporting hybrid cloud deployments. NEXTDC differentiates itself with a carrier- and vendor-neutral ecosystem of over 770 partners and aims to be Australia’s essential Data-Centre-as-a-Service infrastructure provider.

Company size: 501-1,000
Company stage: IPO
Headquarters: Brisbane QLD, Australia
Founded: 2010

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