Technical Program Manager - New Product Introductions

Overview

Microsoft Customer and Partner Solutions-Core (MCAPS) accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.

The Strategy & Transformation team identifies emerging opportunities and drives programmatic transformation across MCAPS Core, our customers, partners, and account teams. We design and test new programs, operating models, and customer experiences, then we scale what works to deliver AI-first transformation, customer growth, and measurable commercial impact.

The Technical Program Manager - New Product Introductions in the New Product Introductions team on Microsoft's security portfolio will strengthen launch readiness and execution across the portfolio, while advancing the NPI transformation through deeper cross-functional partnership, more scalable ways of working, and stronger TPM capabilities. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Candidates who live within 50 miles of Microsoft's Redmond campus will be required to work in the office 3 days per week.

Responsibilities

As the Technical Program Manager - New Product Introductions for Microsoft's Security portfolio, you will lead the team responsible for improving launch visibility and Day-0 readiness across complex and high-impact Security releases. You will build strong working relationships with Security engineering, product marketing, CSS, CSU, and other MCAPS-Core partners to consolidate roadmap and launch signals, identify gaps, and translate technical complexity, launch priority, and supportability needs into the appropriate NPI engagement model. You will guide the team in securing the foundational technical inputs needed for downstream readiness, surfacing risks and dependencies early, and driving clear ownership and follow-through across organizational boundaries.

You will also play a key role in landing the broader NPI transformation within the Security portfolio. Working from an established transformation vision, mandate, and set of workstreams, you will translate that direction into focused execution, create early wins, and deliver measurable progress. This includes improving processes, roles, tools, and engagement mechanisms; focusing hands-on orchestration on priority and complex launches; and using AI, automation, and reusable workflows to simplify standard work. As a manager, you will set direction, mobilize the team and partners around the changes, build TPM capability, and sustain strong portfolio execution throughout the transformation.

Qualifications

Required Qualifications: 

• Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience
• 1+ year(s) project or people management experience
• 3+ years of experience managing cross-functional and/or cross-team projects

Additional Preferred Qualifications:

• Bachelor's Degree AND 12+ years experience engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 4+ years people management experience.
• 8+ years of experience managing cross-functional and/or cross-team projects.
• 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
• Experience with cybersecurity, identity, compliance, cloud security, or other enterprise security products and services.
• Experience with product launches, release readiness, supportability, field enablement, or go-to-market execution in a large, matrixed organization.
• Demonstrated experience executing against an established transformation roadmap, delivering near-term results, improving operating models, and using data, AI, automation, or product-thinking approaches to scale execution and decision-making.
• Track record of influencing senior leaders, aligning engineering, marketing, support, and customer-facing organizations around shared outcomes, and helping teams adopt and sustain new ways of working.

Technical Program Management M5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.