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JCPenney

Department store and ecommerce retailer

Retail Associate

MerchandisingConfirmed live in the last 24 hours
Part-timeRochester, NY, USA$16 - $20 /hrIn-person

About the Job

Requirements

  • Ability to work an early-morning schedule and perform store tasks before opening.
  • Ability to provide customer service and assist customers with questions or requests.
  • Ability to change merchandise ticket prices and signage.
  • Ability to pull, prepare, replenish, and restock merchandise for the sales floor.
  • Ability to unload deliveries and prepare merchandise in the backroom.
  • Ability to maintain a safe, clean, and organized stockroom.
  • Ability to locate and fulfill online orders, as needed.
  • Ability to execute merchandise placement plans and maintain merchandising standards.
  • Ability to learn merchandise and business processes from peers or training materials.
  • Ability to solve problems, make decisions, and perform work efficiently and effectively.
  • Ability to take accountability for actions and outcomes and build positive, inclusive, and respectful working relationships.
  • Ability to identify ways to improve customer experience and take action with energy and urgency.

Responsibilities

  • Perform store operations functions with the task team before the store opens to create an outstanding customer experience.
  • Provide customer service to shoppers who ask questions or request assistance.
  • Change ticket prices and signage on merchandise throughout the store.
  • Pull and prepare merchandise for the sales floor to replenish low stock and ensure customers can find needed styles and sizes.
  • Work with co-workers to unload trucks and prepare merchandise in the backroom.
  • Keep the stockroom safe, clean, and organized.
  • Find and fulfill orders placed online, as needed.
  • Execute leadership’s merchandise placement plans and maintain merchandising standards while moving goods to the sales floor.
  • Participate in training and learning about merchandise and business processes.

About the Company

JCPenney

Department store and ecommerce retailer

JCPenney is a U.S. department-store and ecommerce retailer. Its merchandise spans apparel, home goods, beauty, jewelry, and related services. Customers shop through stores and digital channels, with selected locations also hosting salon, optical, and portrait services. Store operations, merchandising, supply chain, ecommerce, technology, and corporate functions support the business. This scope covers JCPenney itself and does not rely on changing parent-company branding. The workforce connects customer-facing service with the inventory, digital, and commercial functions that keep the retail operation running.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Plano, TX
Founded
1902

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