Account Architect

About us

At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.

Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.

About the Role (your why)  

As the Account Architect, you’ll be involved with reviewing solution engagements, working directly with our specialists and clients to produce compelling, fit for purpose concepts and designs using a wide range of technology. You’ll become fully immersed in the client’s technical environment so you can make the best recommendations and developing the future technology roadmap for the customer.

Our office is based Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance.  This role will be working on the customer site at least 3 days per week.

Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline security clearance.

What you’ll do   

As the Account Architect, you will serve as the strategic mind and visionary voice behind the client's long-term IT direction — operating as a trusted partner to the most senior technology leaders across the organisation.

• Strategic Leadership & Executive Advisory - You will work shoulder-to-shoulder with the CIO, Head of IT Operations, Head of Data & AI, and CISO — influencing transformational decisions, challenging conventional thinking, and providing the strategic clarity that turns business ambition into actionable IT direction.
• Long-Term Roadmap Development -You will own the development of multi-year strategic roadmaps — anticipating where the business needs to go, mapping the technology evolution required to get there, and ensuring Datacom's capabilities stay ahead of the curve.
• Trusted Advisor - Above all else, you will invest deeply in executive relationships — earning a seat at the table not through authority, but through insight, credibility, and a genuine understanding of what the business needs to succeed long into the future.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

You are a seasoned technology leader who thinks strategically, communicates with influence, and earns trust at the executive level. You bring a rare combination of deep technical credibility and visionary thinking — able to translate complex enterprise IT landscapes into clear, compelling long-term direction.

• Enterprise Technology Depth - A broad and battle-tested background spanning Wintel, Infrastructure, Cloud, Security and Business Applications — with the architectural lens to see across the entire technology estate, not just within it.
• Executive Presence & Influence - A natural ability to engage, advise, and challenge at the most senior levels — building lasting, trusted relationships with CIOs, Heads of Operations, Data & AI leaders, and CISOs. You lead conversations, not just contribute to them.
• Strategic & Architectural Thinking - A strong command of enterprise architecture frameworks — backed by relevant certifications — and a proven track record of translating those frameworks into real-world strategic outcomes for large, complex organisations.
• Roadmap & Transformation Delivery - Demonstrated experience in developing and delivering long-term technology roadmaps and end-of-life strategies for enterprise-scale customers — ensuring the business is always looking forward, never caught off guard.
• Leadership & Talent Development - The instinct and commitment to mentor, inspire, and upskill those around you — building a stronger, more capable team as a natural extension of your leadership.

If this sounds like your next career adventure, we would love to be part of your journey. Apply now we can’t wait to hear from you!

Culture and benefits

Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally.

 We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.

Why you will love working here

• Paid parental leave
• 24/7 Employee Assistance Programme (DataCare)
• Ongoing learning, certifications, and career development opportunities
• Access to industry-leading learning platforms and future skills training
• Recognition programmes that celebrate great work
• Great employee discounts and financial wellbeing benefits
• Meaningful work that makes a real impact

 Eligibility criteria and conditions may apply to some benefits.