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Vocca

AI receptionist for medical appointment scheduling

Lead Software Engineer - Integrations, Typescript

Backend EngineeringPosted on Nov 9
Full-timeParis, FranceNo salary listed

About the Job

Requirements

  • Have 6 to 10 years of experience building products in production, mostly in fast-growing startups, including at least one role long enough to see a system operate over the long term.
  • Have built and launched a product or system that real users depended on, and be able to explain its users, problem solved, and measurable impact.
  • Have experience integrating systems outside your control and distinguishing clean APIs from real-world integration conditions.
  • Be strong in TypeScript and Node.js, and comfortable across the stack.
  • Be able to consider product and business needs alongside code, reduce scope when appropriate, and explain technical decisions clearly to a founder.
  • Be comfortable working with clients and partners in French and English.

Responsibilities

  • Own the architecture of the booking layer, evolving provider-specific code into a unified TypeScript layer that captures each medical centre's rules and enables new software integrations to be added in days rather than weeks.
  • Improve speed and reliability for integrations handling close to one million calls per month, including deciding how to detect clinic booking failures within 24 hours and defining healthy integrations.
  • Own the roadmap for the scope, prioritizing software integrations with sales, operations, support, and clinics, and measuring results through completed bookings, detected failures, and clinics signed.
  • Build and maintain relationships with software vendors in France and the United States, including difficult integrations.
  • Define how the team works, including reviews, documentation, and technical decisions; participate in hiring engineers and help them ship during their first week.
  • Deliver a first production fix on a live integration during the first week.
  • Own an integration end to end, from software vendor to production, and document the booking layer's evolution during the first month.
  • Establish the unified TypeScript booking layer as the standard within three months, enable new software integrations in days rather than weeks, and detect booking failures at any clinic within 24 hours.
  • Bring the first United States integrations into production within 6 to 12 months and hire at least one engineer who can ship independently.

About the Company

Vocca

AI receptionist for medical appointment scheduling

Vocca offers a voice AI platform for healthcare that automates patient phone communications as a 24/7 AI receptionist for medical and dental practices. It handles inbound and outbound calls for tasks like appointment scheduling, cancellations, reminders, and answering questions, with support for over 100 concurrent calls and conversations transcribed for a real-time admin dashboard. The system is trained on medical vocabulary, integrates with scheduling, EHR, and practice management software, and flags complex requests for human follow-up while complying with HIPAA, GDPR, and SOC 2. It uses a B2B SaaS model with subscription pricing based on clinic size and call volume, and aims to scale to 10,000 practitioners by 2026 with expansion in the US and Europe.

Company size
51-200
Company stage
Series A
Total funding
$25.5M
Headquarters
Paris, France
Founded
2024

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