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EliseAI

Builds AI agents for housing and healthcare teams

Deployment Strategist - Future Platforms, Housing

Implementation & Technical Account ManagementUpdated on Nov 11
Full-time

About the Job

Requirements

  • Three to five years of experience running enterprise software implementations, platform migrations, or technology transformation programs, such as implementation and delivery roles at enterprise software-as-a-service companies, technology consulting, or systems integration.
  • A demonstrated track record of taking enterprise deployments live, including specific implementations owned, obstacles encountered, and how launch was achieved.
  • Strong technical intuition, demonstrated by a science, technology, engineering, or mathematics degree or equivalent technical background.
  • Ability to take ownership and operate autonomously with sound judgment in fast-paced, ambiguous environments.
  • Ability to independently manage complex projects end-to-end in a client-facing setting.
  • Ability to communicate effectively and build strong relationships and influence across internal and external stakeholders.
  • Ability to operate creatively and flexibly while maintaining attention to detail.
  • Willingness to travel approximately twice per month for two to three days.
  • Willingness to work in person at the office four to five days per week.

Responsibilities

  • Own customer deployment success from late-stage sales handoff through launch and post-launch stabilization, ensuring outcomes, timelines, and stakeholder alignment.
  • Lead discovery, scoping, and decision-making by translating unclear goals into requirements, workflows, success metrics, and rollout plans, and guide customers through tradeoffs, product constraints, and adoption choices.
  • Manage a full portfolio of concurrent deployments at different stages, coordinate internal teams and client stakeholders, and maintain cadence, risk tracking, and launch readiness.
  • Maintain multi-threaded project plans under ambiguity, coordinate internal teams and external stakeholders, and establish operating cadences, risk tracking, and launch readiness.
  • Collaborate with product operations, engineering, and training teams on product configuration, data migration, launch, and successful adoption.
  • Support change management by partnering with client leadership to communicate changes throughout their organizations and identify workflow or incentive changes needed to sustain adoption.
  • Inform product development by bringing new workflow and product requirements to Product and Engineering based on scoping learnings, customer input, and real-world usage.
  • Contribute engagement lessons to processes and templates that improve speed and quality as the team scales.
  • Participate in later-stage sales and pre-sales discovery, scope realistic engagements, and identify follow-on opportunities.
  • Attract top-tier talent to join the team.

About the Company

EliseAI

Builds AI agents for housing and healthcare teams

EliseAI builds AI agents that handle routine conversations and administrative work for housing operators and medical practices, connecting customer requests to business workflows. Its EliseCRM platform brings property teams' prospect and resident conversations into shared profiles, calendars, and task queues. The assistants answer calls and messages, schedule apartment tours or patient appointments, and keep staff informed when an interaction needs human attention. Customers buy access to its software and connect it to property management systems, medical records, and scheduling tools used by their teams. EliseAI was founded in 2017 and is headquartered in New York City.

Company size
501-1,000
Company stage
Series F
Total funding
$741.9M
Headquarters
New York, NY
Founded
2017

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