Customer Service Representative

Job Description

Our firm is currently seeking a Customer Service Representative in Arlington, TX. The Customer Service Representative will interact with customers to answer general inquiries, resolves issues, and handle customer complaints. The ideal candidate will maintain a professional image both in our office and in our clients’ atmospheres and uphold a can-do attitude at all times.

Customer Service Representative Responsibilities:

· Provide excellent customer service to all clients/customers and maintain adequate appointment times

· Report any new customer acquisitions or account changes to the Director of Operations

· Resolve customer support related issues and provide customers with proper solutions to their concerns

Job Requirements

· At least 1+ year experience in an office, retail, or other customer service environment

· Strong communication skills

· Basic office etiquette

· Ability to juggle multiple tasks simultaneously

Qualifications

• 2 years of customer service experience (preferred)
• At least 18 years of age
• Eligible to work in the United States
• Have FULL-time availability
• Have High School Diploma or Equivalent

Additional Information

All your information will be kept confidential according to EEO guidelines.