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Coinbase

Runs a crypto exchange and stores digital assets

Associate, Broker Dealer Operations

Finance & BankingConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • At least 2 years of experience in financial services operations, brokerage operations, clearing and settlement, trade support, or a related operational control function.
  • Working knowledge of U.S. equities trade lifecycle concepts, including order processing, settlement, positions, cash movements, corporate actions, and account transfers.
  • Experience investigating data breaks or operational exceptions across multiple systems and driving issues to documented resolution.
  • Ability to follow documented procedures consistently in a regulated environment while exercising sound judgment on exceptions outside the runbook.
  • Familiarity with clearing platforms such as Apex Clearing, Jira, SQL, or workflow-automation tools used in brokerage operations.
  • Ability to use generative AI responsibly, maintain human oversight, deliver business-ready outputs, and drive measurable improvements in workflow efficiency, cost, and quality.

Responsibilities

  • Execute daily trade, position, balance, and cash reconciliations between Coinbase and Apex records, investigating and resolving breaks with full documentation.
  • Support customer account onboarding and maintenance workflows, including documentation review, status follow-up, and exception escalation.
  • Process inbound and outbound securities transfers (ACATs) end-to-end, from intake review and eligibility checks through submission, tracking, and exception resolution.
  • Monitor operational alerts and exception queues, prioritize customer- and risk-impacting issues, and coordinate remediation across Engineering, Product, Trading, CX, Compliance, Finance, and Apex.
  • Support corporate action operations by reviewing event notices, monitoring deadlines, validating allocations, and investigating post-event discrepancies.
  • Identify recurring failure modes and propose practical improvements to reduce manual work, shorten resolution time, and improve customer outcomes.

About the Company

Coinbase

Runs a crypto exchange and stores digital assets

Coinbase runs a cryptocurrency exchange for individuals and institutions, alongside financial apps for trading stocks and other assets where available. Its consumer app brings buying, selling and account management together, while Coinbase Prime combines trading, custody and financing for institutional clients. Developers use its software interfaces to build wallets and payment services into their own applications, and customers link traditional bank accounts to move money into or out of crypto. Coinbase earns transaction fees and charges for subscriptions and services such as custody. It was founded in 2012 and is a US company without a physical headquarters.

Company size
1,001-5,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2012

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