S

Services for the Underserved

Offers services to underserved New Yorkers

Harm Reduction Specialist

Full-TimeDeadline 10/1/27
$60k - $62.5k/yr
Mid
Bachelor's, Associate's
Bronx, NY, USA
In Person
Social & Community ServicesCase Management & Advocacy

About the job

Requirements
  • At least a high school diploma or equivalent (GED) is required; a bachelor's degree is preferred.
  • At least two years of experience working within a harm reduction model.
  • Thorough understanding of harm reduction.
  • Ability to transfer knowledge and skills in engagement, harm reduction, motivational interviewing, and conflict mediation.
  • Must be fingerprinted and cleared by the New York State Justice Center.
  • Skill in articulating program goals.
  • Skill in conflict mediation and negotiation, with an assertive approach to problem solving.
  • Demonstrated leadership skills and ability to work as part of a team.
  • Excellent oral and written communication skills.
  • Ability to use Microsoft Word and Excel.
  • Ability to maintain confidential information related to the position.
Responsibilities
  • Assess tenants' service needs using the harm reduction model, including outreach, counseling, education, and referrals, and plan services accordingly at the program site.
  • Develop and support strategies for individuals needing assistance, including people using drugs or alcohol, people living with HIV/AIDS, individuals involved in sex work or survival sex, people with diabetes, and individuals at risk for violence.
  • Attend and participate in Harm Reduction Committee meetings and contribute to agency-wide projects that integrate harm reduction throughout the agency.
  • Provide training and education on the harm reduction model, including HIV prevention strategies, to staff and program participants.
  • Coordinate services for assigned program participants and provide recovery-oriented support and outreach according to program and contractual requirements.
  • Develop and help implement person-centered service plans based on participants' goals; review plans with participants, identify progress, and revise plans as needed.
  • Maintain thorough, accurate, and timely records of participant interactions, services, significant information or events, and contacts with other agencies and providers, as required by agency policies, contracts, and regulatory agencies.
  • Advocate for quality care from external service providers, including educating providers about participants' special issues.
  • Help participants maintain apartments free of unsanitary conditions and safety hazards through individualized strategies, including teaching, feedback, demonstration, and hands-on interventions as needed.
  • Maintain a resource list and provide referrals for treatment of psychiatric disabilities, substance use, and health problems as directed by participants.
  • Help participants identify vocational and educational goals and opportunities through assessment, support, and follow-up in coordination with the Education and Employment Coordinator.
  • Assist participants with conflict resolution as needed.
  • Conduct outreach to participants who are not stating goals or are not engaged, offer services, and incorporate outreach into their service plans.
  • Provide crisis intervention as needed.
  • Provide support and training in skill-building, including assertiveness, self-advocacy, and socialization.
  • Maintain service quality by establishing and reinforcing program and agency standards in interactions with participants.
  • Create or maintain an annual special project focused on harm reduction.
  • Attend required and scheduled supervision, meetings, and training sessions.
  • Provide holiday, evening, and weekend coverage as necessary and cover for non-assigned participants as needed.
  • Perform other duties as assigned.
Desired Qualifications
  • Associate's or bachelor's degree.
  • CASAC or CASAC-T.
  • Bilingual Spanish-speaking ability; ability to speak other relevant languages depending on participant needs.
  • At least two years of experience working within a harm reduction model.
  • Ability to use Microsoft Word and Excel.
  • Creativity and flexibility.
  • Initiative and reliable follow-through.

About the company

S

Services for the Underserved

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S:US helps New Yorkers who face homelessness, disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma access a wide range of supports across New York City and Long Island. It coordinates services such as case management, housing and stabilization, behavioral health treatment, recovery supports, rehabilitation, advocacy, and community-based programs tailored to each person’s needs. By linking housing, health, justice, and community resources, S:US delivers integrated, place-based services that address multiple barriers at once rather than focusing on a single issue. The goal is to help people lead purposeful lives, improve neighborhoods, and break the cycle of poverty for current and future generations of New Yorkers.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1978

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What believers are saying

  • The April 2026 crisis center adds recurring operating funding through 2031.
  • Urban Farms and bed-stuy food programs deepen neighborhood visibility and referrals.
  • TD's 2026 grant expands Homebase staffing during acute eviction pressure.

What critics are saying

  • S:US depends heavily on New York public funding and contract renewals.
  • Aerosolized political attacks on supportive housing threaten S:US's core Brooklyn model.
  • If state reimbursement tightens, its housing-and-behavioral-health network faces existential contraction.

What makes Services for the Underserved unique

  • S:US opened Brooklyn's sixth state-funded Crisis Stabilization Center in April 2026.
  • S:US won a $250,000 TD Charitable Foundation grant for eviction prevention.
  • S:US secured a $894,050 Truxton SRO contract through 2032.

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Company News

Hep Free NYC
Oct 19th, 2023
NYC Hep C Task Force Meeting Highlights | 09-27-2023

In partnership with Services for the Underserved, NYC Health Dept launched the city's first Public Health Vending Machine located at 1676 Broadway, Brooklyn (corner of Decatur and Broadway).