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Arcadis

Global design, engineering, consultancy for assets

Global Change Partner

Business OperationsPosted on Nov 9
Full-timeNo salary listedIn-person

About the Job

Requirements

  • At least 7 years of experience managing large-scale, complex business transformation and communications programs or management consulting within a multinational engineering, professional services, or similar firm.
  • Ability to initiate, manage, and execute change activities using a structured methodology and set of tools.
  • Experience managing large-scale, complex change programs related to implementing enterprise resource planning (ERP) systems.
  • Experience with transformational projects across multiple countries and cultures.
  • Understanding of how people experience change.
  • Communication and stakeholder management skills.

Responsibilities

  • Collaborate and communicate with business leadership, Key Business Users, and End Users to support successful project implementations and service delivery.
  • Engage proactively with Key Business Users to gather feedback, gauge satisfaction with Tower services, and address issues or concerns.
  • Collaborate with the User Enablement Manager to engage with Business Users, gather feedback, gauge satisfaction with services, and address issues or concerns.
  • Help ensure change initiatives are executed and objectives are met on time.
  • Act as a point of contact with business change teams to assess change needs and coordinate activities.
  • Apply structured change processes and tools focused on the people side of changes to business processes, systems and technology, job roles, and organizational structures.
  • Create transparency about change readiness before go-live.
  • Ensure clear communication for projects in regions.
  • Apply project management principles, including Stage Gate processes, to support structured progression and effective decision-making throughout change initiatives.
  • Identify, assess, and manage risks associated with business transformation projects, using risk management techniques to support rollouts and continuous improvement.
  • Manage engagement channels using OGL to drive consistent stakeholder involvement.
  • Monitor and analyze engagement levels across channels and adapt strategies to maximize participation.
  • Support the EA User Enablement Manager in partnering with other Towers, Lanes, and teams to achieve goals and meet business expectations.
  • Identify change activities in collaboration with central and regional teams.
  • Ensure clear communication about the AW program in the region.

Desired Qualifications

  • Experience using PROSCI or a similar structured change methodology and set of tools.
  • Experience implementing Oracle ERP systems.

About the Company

Arcadis

Global design, engineering, consultancy for assets

Arcadis is a global design, engineering, and consultancy firm that creates and manages natural and built assets. It operates across the Americas, Europe, the Middle East, and the Asia Pacific, serving governments, public agencies, and private companies. Its four business areas—Places, Mobility, Resilience, and Intelligence—cover sustainable buildings and urban development, transportation infrastructure, climate adaptation, and data-driven digital solutions to optimize asset performance. The company earns fees for its integrated services that combine planning, design, engineering, and advisory work. Arcadis differentiates itself through its global reach and its integrated, multi-disciplinary approach that links physical design with data analytics and digital insights to deliver high-value solutions. Its goal is to help clients create and maintain sustainable, resilient, and efficient assets while improving decision-making and performance across complex projects.

Company size
10,001+
Company stage
IPO
Headquarters
Watermael-Boitsfort, Belgium
Founded
1888

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