WHERE YOU WILL WORK
Nike Shelby Distribution Center (Shelby DC)
5151 E Shelby Dr., Memphis, TN 38118
Saturday-Monday 6pm-6am
WHO ARE WE LOOKING FOR
A Planning Coach is responsible for the daily planning of an optimal flow of goods through the supply chain, whereby the delivery of the product is tailored to the demands of the marketplace. The balance between customer satisfaction, capacities, costs, and sustainability is crucial. You support and guide your team in continuous process improvements. You also use data and analysis to improve service to our consumers. You will work in a comfortable climate-controlled environment where safety is our top priority. We are also committed to helping you make sport a daily habit so our DCs also offer onsite gyms. Employees also receive up to 50% off retail Nike products once you join the swoosh team.
WHAT WILL YOU WORK ON
This is a high visibility role that requires partnership across the NA Distribution and Logistics network. The teams you will interact with are Marketplace Operations, DC Operations, Nike Transportation, Transportation Carriers (TL/LTL/Parcel) and Retail/Wholesale customers. You will work in harmony with the Flow Support Center in order to make the best business decisions. You will guide a team day-to-day as well as educate Athletes about the business goals of Nike and ensure that they have visibility into the end-to-end process flow of the distribution center (DC). You will motivate and encourage the team to successfully achieve key operational targets (productivity, safety, quality, teamwork, and culture). In addition, will oversee all Help Chain activity and ensure every instance is properly documented. You will process multiple demands to maximize Distribution Center’s output. You will conduct follow up meetings and be pro-active in assessing the quality of work performed by employees. You will provide your team with proper procedures and resources needed to attain results. Maintain high level of floor presence in order to direct the flow of work and make the necessary movement of the team. You will counsel employees on conflicting issues while interacting with HR for best solutions and documenting results. Also you will attend workflow meetings to plan strategy, discuss pertinent information and share best practices with teammates. Collaborate with DC Operations to develop shift production plans to meet established daily goals. Create a culture that provides accountability and celebrates successes within the team.
Ensure customer shipping requirements are adhered to reduce customer and transportation charges against facility CPU.
Ensure process adherence by creating, updating, and training standard work documentation as processes change
Drive continuous improvement by documenting and root causing any issues that cause the team to deviate from standard processes.
WHAT YOU BRING
Bachelor’s degree or a related discipline and at least 3 years management experience in a distribution or manufacturing environment; or an additional 2 years in lieu of a degree is preferred plus years of experience managing employees required
Working knowledge of automated distribution systems, departmental budgets, and ability to manage multiple tasks simultaneously PC skills required, experience with Excel, Word, SAP, DCMS and Kronos would be a plus.
Project management skills preferred.
Strong decision-making and problem-solving skills, attentive to details, work well under pressure and able to meet deadlines required.
Must possess demonstrated ability to work as a team member, handle confidential matters in a professional manner, and lead and influence others to accomplish operational objectives.
Must possess excellent written and verbal skills, ability to embrace and promote others’ ideas, motivate employees, build and maintain working relationships and stay focused.
Must understand and foster a diverse workforce.
Able to work overtime with little or no notice before or after scheduled shift.
Load, unload, and move heavy boxes and packages (with reasonable accommodation if needed).
Fulfill the physical requirements of the position, which include the ability to twist, bend, squat, reach