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AppDirect

Subscription commerce platform for digital services

Revenue Operations Analyst

Sales OperationsConfirmed live in the last 24 hours
Full-timeRemote in CanadaRemote

About the Job

Requirements

  • At least 3 years of experience in revenue operations, sales or go-to-market operations, financial analysis, business analytics, or a closely related analytical role in B2B SaaS.
  • A bachelor's degree in mathematics, statistics, economics, finance, or a similar field.
  • Advanced Google Sheets or Excel skills, including complex formulas, pivots, lookups, and building and maintaining models from scratch.
  • Ability to collect and analyze quantitative and qualitative data to answer questions, generate solutions, and support informed decisions.
  • Advanced-user knowledge of Salesforce and PlanHat, including building reports and dashboards, pulling and validating data, and understanding how go-to-market data flows through related systems.
  • Experience preparing analysis and reporting for quarterly business reviews, board decks, or forecasts.
  • Ability to present data to senior leaders, explain methodology, and defend recommendations.
  • Strong attention to detail and accuracy, including double-checking numerical work.
  • Ability to prioritize competing requests, adapt in a fast-paced environment, and work independently.
  • Ability to challenge assumptions and conclusions with data while supporting the ultimate decision, even when it differs from the recommendation.

Responsibilities

  • Build and maintain dashboards, models, and reports for pipeline and bookings reviews, forecast calls, quarterly business reviews, and board updates.
  • Respond to ad hoc data requests from Sales, Customer Success, Marketing, and Finance by clarifying the request and delivering accurate, documented, actionable analysis.
  • Support operational models for forecasting, pipeline coverage, capacity and quota planning, territory analysis, and scenario planning using Google Sheets and business intelligence tools.
  • Use Salesforce, PlanHat, and related go-to-market tools to build reports, pull and validate data, and identify data-integrity issues, while partnering with the systems team that maintains workflows.
  • Monitor and report on pipeline generation and conversion, win rates, bookings, churn and retention, and attainment; identify and explain changes.
  • Investigate data-quality issues during the Deal Desk process and partner with systems and go-to-market teams to resolve issues at their source.
  • Translate analysis into concise narratives and visuals for senior leaders, and explain the methodology and recommendations.

Desired Qualifications

  • Comfort with business intelligence and reporting tools such as Looker, Domo, or similar, beyond native CRM reporting.
  • SQL experience for pulling data from BigQuery.

About the Company

AppDirect

Subscription commerce platform for digital services

AppDirect provides a subscription commerce platform that lets businesses package, sell, and manage digital services like SaaS, IoT, cloud services, and VR/AR apps. The platform handles end-to-end billing, reseller management, and sales automation, helping companies monetize recurring revenue. Its differentiator is an integrated suite that combines billing, partner management, and GTM tools within one ecosystem and access to a broad service provider network. Its goal is to simplify delivery and monetization of digital services and accelerate time to market for both SMEs and large enterprises.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$650.8M
Headquarters
San Francisco, CA
Founded
2009

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