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Pursuit Collection

Hospitality company operating iconic attractions and lodges

Food & Beverage Supervisor

Full-TimeUpdated on 10/23/2026
$21/hr
Mid
Banff, AB, Canada
In Person
Food Service & HospitalityFood & Beverage Operations Management

About the job

Requirements
  • High attention to detail and good communication skills.
  • Strong customer service skills.
  • Experience with cash control procedures.
  • A food and beverage background.
  • Consent to a criminal record check is required.
  • Eligibility to work in the country where the role is located.
Responsibilities
  • Work closely with the food and beverage management team to ensure the highest standards of service are met.
  • Assist in the efficient supervision of the outlet’s staff.
  • Lead the team with a positive attitude and recognize a job well done.
  • Provide daily oversight of food and beverage operations, including function and logistics organization, increasing sales and profitability, and establishing and consistently delivering exceptional guest service standards.
  • Hold profit-and-loss responsibility for all aspects of the restaurant.
  • Assist with the recruitment, training, development, and retention of high-quality team members.
  • Anticipate key issues and informational needs and be prepared to discuss ongoing performance and functions that will enhance food and beverage operations.
  • Become deeply involved in food and beverage operations to drive employee satisfaction, guest satisfaction, and financial performance.
  • Provide leadership and coaching that fosters problem-solving, service, teamwork, accuracy and speed, improved business practices, and the attraction and retention of superior talent.
  • Make employee and guest safety a cultural cornerstone to maintain the company’s reputation as an industry leader and guest safety advocate.
  • Support the company’s research and guest satisfaction programs.
  • Handle day-to-day operational issues and provide daily supervision of the restaurant.
  • Assist with training, staffing, development, staff meetings, scheduling, and payroll submissions.
  • Assist with planning and executing functions.
  • Handle ordering, inventory, and stocktaking.
  • Code and remit invoices.
  • Cross-promote Pursuit attractions and divisions.
Desired Qualifications
  • Experience in a similar leadership role is an asset.
  • Experience with best-in-class operating systems, training, staff development, and operational management of large and complex operations.

About the company

Pursuit Collection operates a portfolio of iconic travel attractions, lodges, and hospitality experiences across Alaska, the Canadian Rockies, Montana, Iceland, Costa Rica, and Victoria, British Columbia. Since 2016, it has grown into a collection of 18 world-class attractions and 29 distinctive lodges, alongside restaurants, retail, and transportation. Its brands include Sky Lagoon in Iceland, Tabacón in Costa Rica, and Eagle Wing Tours in Victoria. What sets Pursuit Collection apart is its focus on connecting guests to remote, scenic destinations through locally rooted, immersive experiences rather than standardized travel packages. The goal is to connect guests to iconic places through unforgettable, inspiring experiences worth sharing.

Company Size

1-10

Company Stage

N/A

Total Funding

N/A

Headquarters

null

Founded

2018

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Simplify's Take

What believers are saying

  • Q2 2026 revenue hit $133.5 million, up 14.3%, with guidance raised.
  • Eagle Wing Tours acquisition and Flyover sale sharpen focus on higher-return destination experiences.
  • Hotel Whitefish, Tabacón, and Glacier upgrades create multi-year growth through 2030.

What critics are saying

  • Pursuit still depends on weather, especially when Q2 2026 visitation suffered from poor days.
  • West Glacier work-camp opposition highlights wildfire evacuation and community-permit risk in 2026.
  • Selling Flyover removes diversification; one major destination shock can hit earnings fast.

What makes Pursuit Collection unique

  • Iconic destination portfolio spans Banff, Jasper, Glacier, Whitefish, Iceland, and Costa Rica.
  • Hotel Whitefish renovation and Tabacón expansion show disciplined reinvestment into premium assets.
  • Electric Ice Explorer launch proves operational innovation across signature attractions.

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Benefits

  • Flexible Work Hours
  • Wellness Program
  • Mental Health Support
  • Employee Discounts