Guest Room Attendant

Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the

Qualifications:
 Must pass a drug test.
 Must possess excellent customer service and communication skills.
 Must be at least 18 years of age.
 Maintain knowledge of current property events, promotions and attractions.
 Must be able to work independently, with little supervision.
 Comfortable working in a fast paced, dynamic environment.
Page 2 of 2
 Superior communication and presentation skills.
 Ability to work effectively in a team setting and independently.
 Must present a well-groomed appearance.
 Must adhere to uniform/appearance requirements.
 Ability to appreciate and be friendly with all Harrah’s Gulf Coast team members who are of various ethnic and cultural backgrounds.
 Able to accept direction of Senior Leadership.
Physical, Mental & Environmental Demands:
 Able to read, write and speak English sufficiently to perform job.
 Available to work any shift, holidays and weekends.
 Ability to tolerate cigarette/cigar smoke and e-cigarette vapor.
 Ability to tolerate the smell and residue of cleaning products used in work and back of house areas.
 Responds to visual and aural cues.
 Must be able to read, write, speak and understand English.
 Able to push, pull and carry up to 100 pounds.
 Able to tolerate a loud and noisy environment.
 Able to stand and walk for extended periods.
 Able to sit, stoop, reach and bend.
 Must be able to cross train and be able to perform all functions.

Roles and Responsibilities:
 Sign-out radio.
 Guestroom Cleaning: Late check-outs, Occupied Request, Move Rooms, and ECO’s.
 Respond to guest requests in a timely manner, notify Dispatch when complete.
 Clean and Organize Locker Rooms. Make sleep sofas, roll away beds as assigned.
 Must be able to cross train and be able to perform all functions.
 Acts as a role model and always presents oneself as a credit to Caesars’s and encourages others to do the same.
 Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
 Suggests products, services and experiences to guests.
 Other duties as assigned.